Have you had a holiday hotel accident?

Holiday Hotel Accidents

At Holiday Claims Bureau, we have a proud track record of helping clients secure awards of compensation following accidents on holiday where personal injury has been sustained at the hotel complex.  The Tour Operator has a duty of care to its customers in relation to the performance of the holiday package.  If you are injured in a holiday hotel accident as a result of a failure by the Tour Operator, then you could have grounds to make a claim on a No Win, No Fee basis.

If you or a member of your travelling party has been injured in an accident and the hotel or Tour Operator is at fault, then UK package holiday regulations offer protection to you as a consumer.

Typical hotel accident claims in which Holiday Claims Bureau have successfully represented clients include:

  • Slips and trips within the hotel complex
  • Unsafe steps, staircases and lifts
  • Dangerous swimming pool areas
  • Injuries from broken glass not attended to
  • Accidents and illnesses caused by unsafe air conditioning
  • Playground / play park accidents
  • Dangerous electrical equipment / fittings
  • Burns and scalds from food

Success story: £7000 settlement for woman injured in hotel slip>>

Hotel accidents – important advice

We help our clients in pursuing a range of personal injury claims arising from accidents occurring in their hotel complex. The causes and circumstances can vary greatly, as can the severity of the injuries sustained.

Sometimes, clients may have attempted to complain about their accident to the hotel or Tour Operator directly without response or have have had their complaint dismissed altogether.

We would recommend, as always, that injured holidaymakers seek appropriate medical attention, evidence their losses and gather any evidence that supports their version of events including photographs.  Too often communication between the hotel staff, management and Tour Operator does not follow any recognisable protocol when an accident occurs.  Make sure that the Tour Representative completes a formal accident report and provides you with a copy of this report.

Success story: £30,000 payout after man slips on hotel stairs
How we can help

It’s important to seek legal advice on these matters, as when liability is disputed, even though the Tour Operator has a duty to fulfil performance of the package, arguments can extend to local, rather than UK standards being applied to the specifics of the accident.  We are never daunted by this, and if you have been impacted by a hotel accident we’re more than happy to speak to you.

We assess every claim we take on to make sure that we address the full extent of pain, suffering and expenses incurred by our clients both pertaining to the holiday and on their return to the UK.

Call us today on 0161 813 2131 or fill in our Start a Claim form to see how we can help you pursue a No Win, No Fee hotel accident claim.

Related articles:

What to do if you have an accident abroad

What happens when I make a holiday accident claim?

Hotel Accident Claims

Helping clients across the county win compensation payouts

  • Aeroplane accidents
  • Cruise ship accident claims
  • Package Holiday accident claims
  • Road Traffic accidents abroad
  • Slip, trip and fall accident abroad claims
  • Bed Bugs
  • Holiday Hotel Accidents

How it works

After filling in our simple online form the rest is easy...
step 1
One of our advisors will be in touch to take any extra information needed
step 2
We will assess your claims legitimacy and once approved we will begin the claim
step 3
Once an agreement has been made a cash sum will be awarded to you

Claim the maximum compensation for your hotel accident claim today

The Holiday Claims Bureau have helped thousands of people to receive the highest compensation payouts


Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at 8 Trumpet Street, Manchester, M1 5LW under Company Number 10213017.