Repeat Bed Bug Complaints at St Osyth Beach Holiday Park Spark Fresh Claim

New Case Highlights Ongoing Concerns

We have recently been contacted by Mrs Terri Jones, who reported a distressing experience with bed bugs during her stay at St Osyth Beach Holiday Park. Mrs Jones has now instructed us to investigate her claim.

Previous Settlements at the Same Holiday Park

This is not the first time we’ve been approached about issues at St Osyth Beach Holiday Park.

  • Just last month, we secured £3,500 in compensation for another guest following a bed bug infestation during a 2023 stay.  
  • In 2023, we also successfully recovered £4,500 for Mr Klaudiusz Bogusz, who endured a similar ordeal at the neighbouring Martello Beach caravan park. Read more about Mr Bogusz’s bed bug claim here. 

These repeat cases raise serious concerns about standards at the Essex-based holiday park and the potential impact on holidaymakers.

Client Comments

Speaking about her experience, Mrs Jones said: “The infestation was so severe that I even worried about bringing the problem back home with me, as I had used my own pillow. When I returned, my husband and I had to steam-clean our bed, bedding and pillows as a precaution. It was a very upsetting experience.”

Response from Holiday Claims Bureau

Oliver Linton, who represented the previous successful claim, added: “Unfortunately, we are seeing repeat reports of bed bugs at this particular site. Infestations of this scale can ruin a family holiday and cause significant stress, not to mention financial losses. Where holidaymakers have been let down, we are here to ensure they are fairly compensated.”

Have You Been Affected?

If you have suffered from bed bugs during a stay at St Osyth Beach Holiday Park, or another holiday park in the UK, you may be entitled to compensation.

Call us today on 0161 813 2131
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Our expert team at Holiday Claims Bureau is here to provide clear advice and fight for the compensation you deserve.

How it works
After filling in our simple online form the rest is easy...
step 1
One of our advisors will be in touch to take any extra information needed
step 2
We will assess your claims legitimacy and once approved we will begin the claim
step 3
Once an agreement has been made a cash sum will be awarded to you

The Holiday Claims Bureau have helped thousands of people to receive the highest compensation payouts

From start to finish very professional, quick and informative replies. Excellent communication, easy to understand every step of the process. Polite, friendly and would recommend this solicitor to everyone!
Well done and thank you
Lewis Hutchings
From the initial contact to the settlement everything went very smoothly. I was kept informed of every stage of my case (which went much quicker than I thought). Emails were answered very quickly and I always felt valued. I would highly recommend holiday claims bureau. I had Oliver as my solicitor and he was excellent.
Paul Cowderoy
Encountered bed bugs at Whitby Holiday Park during our first night stay. Staff un responsive at first, then finally they returned the cost of the holiday. My wife was badly bitten and suffered terribly with over 100 bites. Contacted Holiday claims bureau who took on our case. The service we received was second to none, handled brilliantly by Oliver. We received compensation within 6 months, always being kept in touch with the progress of our claim.
Would highly recommend to anyone.
Paul Coulson
Great partnership, Michael kept me well informed throughout and provided great guidance and support.
Amie Griffin
A pleasure to work with. Very fast and efficient. I appreciate the level of understanding and support throughout. Would recommend.
Jem Pranata
Excellent service from Michael Walker on reclaiming money from a holiday company after an injury abroad left me unable to enjoy the last half of the holiday. Start to finish easy to use, it takes time and patience but the results were good. I am very glad that I used JPS Walker.
R C

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Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.

Repeat Bed Bug Complaints at St Osyth Beach Holiday Park Spark Fresh Claim
2025-09-01T10:40:44+01:00
Vikki Hickey