Don't just take our word for it. View our most recent Success Stories.

Covent Garden Guest Awarded £2,055 After Waking Up Covered in Bed Bug Bites

A Weekend Break Turned Into a Distressing Experience We were pleased to secure over £2,000 compensation for our client, Miss Jones, after she suffered painful bed bug bites during a stay at a hotel in central London. Suzanne had booked a two-night stay at a hotel in Covent Garden. After spending her first night in […]


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£2,500 Bed Bug Claim Success After Surrey Hotel Stay
The Oatlands Chaser Bed Bug Claim case

At Holiday Claims Bureau, we successfully secured £2,500 compensation for Mr Parsons following a distressing bed bug incident during his stay at The Oatlands Chaser Hotel in Weybridge, Surrey. This successful bed bug claim highlights how guests affected by poor hotel hygiene can hold hotel operators accountable and recover the compensation they deserve. Bed Bug […]


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Holiday Horror Turns Into £60,000 Compensation Victory for Jacqueline
Holiday Horror Turns Into £60,000 Compensation Victory for Jacqueline

In August 2022, Jacqueline West travelled to the Imperial Palace Hotel and Spa in Bulgaria for what was meant to be a relaxing all-inclusive holiday. But midway through her stay, Jacqueline was struck down by a sudden and severe illness, suffering violent diarrhoea, extreme fatigue, high fever, debilitating headaches, and relentless vomiting. Her condition worsened […]


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Mother and Son Awarded £7,250 After Illness on TUI Package Holiday
Mother and Son Awarded £7,250 After Illness on TUI Package Holiday

At Holiday Claims Bureau, we support families whose holidays have been ruined by illness caused by poor hygiene standards abroad. In this case, we acted for Lisa and her son Connor after both became seriously ill while staying at the SplashWorld AQI Venus Beach on an all-inclusive package holiday booked with and claimed against TUI. […]


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Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.