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Holiday Claims Bureau
Pure Offices Ltd, Brooks Drive, Cheadle
Royal Business Park, Cheadle SK8 3TD

Been involved in a Holiday Accident Abroad?

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Start Your Holiday Claim

Complete our quick enquiry form and a specialist member of our team will contact you to provide free expert advice.

    No Win No Fee
    30+ Years Handling Holiday Claims
    SRA-Regulated Solicitors
    3,000+ Successful Claims

    Why People Trust Holiday Claims Bureau

    5.0 out of 5 stars 5.0 | 50 reviews

    When your holiday has gone badly wrong, you want clear advice, regular updates and a legal team that handles the claim properly. These reviews reflect the service, communication and outcomes clients have experienced when trusting Holiday Claims Bureau with their claim.

    Bed bugs bites 5 out of 5 stars

    Very professional solicitors. Highly recommend

    Anonymous
    Brilliant service 5 out of 5 stars

    I felt like giving up and letting my claim go.. but my solicitor kept going and successfully made a claim on my behalf Highly recommended

    Anonymous
    Oliver Linton 5 out of 5 stars

    For start to finish Oliver was nothing other than helpful,kind and courteous. Nothing was ever too much trouble and he explained everything in easy to understand terms. Things took a while through n...

    Alan Peek
    Holiday sickness 5 out of 5 stars

    Excellent service after falling ill on holiday with campylobacter.

    Anonymous

    How much compensation could I be entitled to for a holiday accident abroad?

    Determining how much compensation you might be entitled to for a holiday accident claim depends on several factors. To get the most accurate assessment, it’s essential to seek advice from a qualified holiday accident solicitor with experience handling such claims, and a proven track record in winning successful claims.

    At Holiday Claims Bureau, we pride ourselves on the outcomes we have achieved for our clients who’ve suffered injuries abroad so you can rest assured, that we are committed to achieving the best possible outcome for you.

    Compensation Amounts

    Compensation for injuries suffered by our clients on holiday are based on the Judicial College Guidelines which explains the amount of compensation for a specific type of injury.

    Financial losses such as loss of earnings, costs of the holiday, medical expenses or travel expenses are recovered in addition to compensation for your injuries.

    The amounts of compensation can be used as a guideline. We will provide you with an accurate figure once we have obtained all the evidence in your case. Our team only specialise in holiday claims and compensation for accidents abroad. We have settled millions of pounds in holiday compensation claims like yours.

    • The Severity of Your Injury
    • Pain and Suffering
    • Evidence Supporting Your Claim
    • The injury’s effect on your overall well-being, daily routine, work responsibilities, and any long-term or permanent symptoms will be evaluated
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    Airport Transfer Accident Claims

    Types of Holiday Accident Claims We Support

    At Holiday Claims Bureau, we handle a wide range of holiday accident and personal injury claims. If you’ve experienced an issue while on holiday abroad that isn’t listed above, don’t hesitate to get in touch with our team. Call us today on 0161 813 2131, and we’ll be happy to discuss your situation and explore how we can assist you.

    Start your claim

    Holiday Accident Success Stories

    See compensation secured following accidents at holiday destinations.

    View all success stories

    Did you suffer an accident abroad that wasn’t your fault?

    If your holiday was affected by something that should have been prevented, the next step is to get clear advice on whether you may be entitled to compensation.

    Or speak to an advisor today 0161 813 2131
    Airbnb Accident Claims

    How Can I Support a Claim for an Accident Abroad?

    Our expert team is dedicated to securing the maximum compensation for injuries sustained while on holiday abroad. To strengthen your case, follow these essential tips:

    At Holiday Claims Bureau, our team of experienced package holiday accident solicitors offers extensive experience and a proven track record of success. What sets us apart is our unwavering commitment to securing the highest compensation for our clients. With a No Win, No Fee guarantee, you can trust us to handle your claim professionally and effectively.

    • Provide images of the accident scene, any hazards involved, and your injuries.
    • Provide the details of the holiday representative and medical professionals you reported the accident to
    • Collect contact information from anyone who witnessed the incident.
    • Keep receipts of medical care, treatment, travel expenses, or financial loss
    • Strong evidence is critical to proving that the accident and injuries you suffered were not your fault.
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    How Much Could Your Injury Be Worth?

    These are typical compensation brackets for the injuries we see most often. Every claim is assessed on its own facts, so treat these as a guide rather than a quote.

    Minor soft tissue injuries to the neck where a full recovery is made within a year - Up to £5,300

    Moderate injuries to the neck where there is a longer period of recovery and ongoing nuisance symptoms – Over £6,000

    Soft tissue injuries, fractures or lacerations to the elbow where full recovery takes place within three years – Up to £15,000

    Elbow injuries involving surgery or ongoing disability – Over £17,000

    Soft tissue ankle injuries, simple fractures, sprains and ligament injuries where a complete recovery is made – Up to £10,000

    Fractures, ligamentous tears and sprains which result in ongoing symptoms such as giving way, scarring, difficulty standing and instability – Over £16,000

    Minor strains, sprains or fractures to the back where a full recovery takes place without surgery within two years – Up to £9,500

    Back injuries with a prolonged period of recovery where surgery may be required, fractures, ligament injuries, prolapsed discs – Over £10,000

    Fractures, soft tissue injuries or scarring to the hand, finger or thumb which resolve within six months – Up to £6,000

    Hand, finger or thumb injuries with ongoing symptoms including discomfort in cold weather, sensitivity, loss of grip, amputation, cosmetic deformity, future risk of arthritis – Over £11,000

    Fractures, lacerations, cuts and bruises to the foot where a complete recovery is made – Up to £9,000

    Fractures, ruptured ligaments with ongoing symptoms such as a limp, scarring or possible risk of arthritis – Over £17,000

    Minor shoulder injuries where a full recovery takes place in less than two years – Up to £9,500 Fracture of the shoulder - £6,000 - £15,000

    Shoulder injuries including dislocation, frozen shoulder, rotator cuff injury, ongoing pain and symptoms – Between £10,000 and £24,000

    Soft tissue injuries, lacerations, fracture of the tibia or fibula with a complete recovery – Up to £11,000

    Leg injuries where there are ongoing symptoms such as restriction of movement, nerve damage, instability or scarring – Over £12,000

    A single noticeable scar or several superficial scars of the leg, arm or hands with some minor cosmetic impact. Where the injury involved is a burn, this will be considered more serious due to the increased pain. - £3,000 - £9,000

    Noticeable laceration scars or a single disfiguring scar or the leg, arm, hand, back or chest - £9,000 - £30,000

    Minor and trivial facial scarring - £2,000 - £4,500 Less significant facial scarring which is visible at a conversational distance but does not clearly affect appearance - £5,000 - £17,000

    Significant visual facial scarring with a psychological impact – Over £17,000

    Soft tissue injuries and simple fractures or the arm or wrist where a full recovery takes place within around one year – Up to £11,000

    Where there are ongoing symptoms, restrictions in movement and/or stiffness – Over £11,000

    Moderate knee injuries including soft tissue injuries and bruising where a complete recovery is made – Up to £7,500

    Knee injuries involving dislocation, torn cartilage with ongoing symptoms and potential future risks of surgery – Over £18,000

    Meet the Team Behind Your Claim

    Our clients often mention their solicitor and case handler by name in their feedback — and that means a great deal to us. Your claim will be handled by an experienced, dedicated team who will explain the process clearly, respond promptly and keep you informed every step of the way.

    Michael Walker Michael Walker Partner
    Philip Anglesey Philip Anglesey Director
    Oliver Linton Oliver Linton Paralegal
    Mo Khan Mo Khan Paralegal
    Sam McAssey Sam McAssey Paralegal

    Did you suffer an accident abroad that wasn’t your fault?

    No Win No Fee advice

    Speak to our specialist team today by calling 0161 813 2131

    How Your Holiday Claim Works

    Clients often describe our service as smooth and straightforward. We explain each stage, handle the legal work and keep you informed throughout the claim.

    Start your claim
    Share where you travelled, how the holiday was booked, what went wrong and how it affected you.
    We review the circumstances, available evidence and who may be legally responsible.
    You receive clear advice on whether we can help, the likely route forward and any additional evidence that may be needed.
    If we take your case forward, we gather evidence, handle the correspondence and pursue the claim on your behalf.

    Frequently Asked Questions for Holiday Accident Claims

    Do you have any questions regarding an accident on holiday? View our FAQs for answers to the most asked questions.

    Learn more

    If you’ve been injured whilst on a package holiday abroad, taking the right steps early and seeking the advice and legal representation of one of our experienced holiday accident claim solicitors is crucial. Acting promptly helps protect your health, ensures vital evidence is preserved, and prevents you from unknowingly accepting decisions or offers that could limit your right to fair compensation.

    At Holiday Claims Bureau, we always advise seeking medical treatment as soon as possible and asking for written medical records, even if the injury seems minor. The accident should be reported to hotel staff and to your tour operator’s representative so it is formally logged. Where possible, we recommend gathering evidence such as photos or videos of the hazard, images of your injuries, and witness contact details. Keeping all medical documents and receipts, notifying your travel insurer promptly, and avoiding admitting fault or signing documents you don’t fully understand can also help support a strong holiday accident claim.

    Once you’re back in the UK, we can assess whether you’re able to bring a holiday accident claim and guide you through the process from start to finish. We will explain your rights clearly, handle the legal complexities, and work to secure the maximum compensation you may be entitled to.  If you’d like free, no-obligation legal advice about how to make a holiday accident claim, call us today on 0161 813 2131, complete our online contact form to request a call back, or speak to one of our legal experts instantly via live chat.

    Yes, you can claim compensation for an accident abroad, and we’re here to make the process straightforward. If your injury was caused by negligence - whether at your hotel, on the aeroplane, in a restaurant, or in a road traffic accident, our expert holiday accident solicitors can help you make a successful holiday accident compensation claim.

    Yes. Under the Package Travel Regulations, we’re responsible for ensuring all parts of your holiday are delivered as promised, so if you suffered illness, an accident, or significant disruption caused by poor standards or negligence, you may be able to make a holiday injury claim. Holiday injury compensation can cover parts of the holiday cost, medical expenses, lost earnings, and loss of enjoyment in addition to compensation for your holiday injury. If everything was booked together for one price, it likely qualifies as a package holiday, and we can help you take the next step.

    You typically have up to 3 years to make a holiday accident claim if you booked a package holiday with a UK tour operator.  If you’ve been injured whilst on holiday abroad, get in touch as soon as possible and we’ll let you know exactly how long you have, and guide you through the next steps.

    If the tour operator, or company you booked your holiday with, has already offered you compensation, it’s important not to rush into accepting it. These early offers are often significantly lower than what you’re legally entitled to. Before agreeing to anything or signing any paperwork, speak to one of our experienced holiday accident solicitors today. Contact us on 0161 813 2131, complete the online contact form to request a call-back, or speak to a legal representative via live chat.

    To support a holiday accident claim, gather clear evidence showing what happened, who was responsible, and how the incident affected you. Useful evidence includes photos or videos of the scene, any hazards, and your injuries, plus witness names and contact details. Get a written accident report from the hotel, resort, airline, or excursion provider, and keep all medical records, prescriptions, and treatment receipts. Save proof of financial losses such as medical expenses, transport costs, unused excursions, and lost earnings, along with your travel insurance documents and booking details if it was a package holiday. Keep copies of all communication with staff or insurers, and consider keeping a brief diary describing what happened and how the injury impacted your trip. Collecting this evidence early will help strengthen your claim.

    Yes, you can make a holiday accident claim even if the accident happened in the UK. If you were injured at a UK hotel, resort, holiday park, campsite, B&B, or during an organised activity, you may be able to claim compensation if negligence was involved.

    The amount of compensation you can receive for a holiday accident claim varies because every person’s circumstances are different - from the type of injury and its impact on your daily life to the financial losses you’ve suffered. At Holiday Claims Bureau, we showcase real-life success stories on our website so you can see the kinds of results we’ve achieved for others, but your claim will always be assessed on its own merits. What we can promise is that we will fight to secure the maximum compensation you deserve, ensuring all aspects of your physical, emotional, and financial suffering are fully considered.

    Yes, at Holiday Claims Bureau we do offer No Win No Fee holiday accident compensation claims. This means you won’t pay anything upfront, and if your case is unsuccessful, it will not cost you anything. Our team handles a wide range of holiday accident cases and work hard to ensure the process is as straightforward and risk-free as possible. If you’ve been injured on a package holiday due to someone else’s negligence, we’re here to help you pursue the compensation you deserve.

    The time it takes to settle a holiday accident claim can vary widely because every individual’s circumstances are different. Some straightforward cases, where responsibility is accepted early, may be resolved within 6 months, while more complex claims such as those involving serious injuries and disputed liability can take longer due to the need for detailed evidence and medical assessments. At Holiday Claims Bureau, we recognise that every claim is unique, and we work to progress your case as efficiently as possible while ensuring you receive the compensation you deserve.

    You should instruct Holiday Claims Bureau to make a holiday accident claim because we combine specialist expertise with a genuinely client-focused approach. This can be seen by the high number of positive Google reviews we receive. Our team has extensive experience handling holiday accident cases of all types, and we work closely with you from day one to understand exactly what happened and what support you need. We also pride ourselves on collaborating with clients to produce genuine success stories, sharing real examples of people we’ve helped secure the compensation they deserve. With our proven track record, clear communication, and No Win No Fee service, you can feel confident that your claim is in safe hands.

    Potentially, yes. If you suffered a serious injury abroad because of somebody else's negligence, you may be entitled to pursue compensation. Serious injury claims often involve life-changing injuries such as brain injuries, spinal injuries, amputations, multiple fractures, serious burns or permanent mobility problems. Depending on how your holiday was booked and the circumstances surrounding the accident, it may be possible to pursue a claim through the UK. If your injuries require ongoing medical treatment, rehabilitation or long-term care, you can find further guidance in our Serious Injury Abroad Claims guide.
    Potentially, yes. If you were injured while travelling on an airport transfer, hotel shuttle bus, organised coach excursion, sightseeing tour or coach holiday because of somebody else's negligence, you may be able to pursue compensation. Claims can involve road traffic collisions, sudden braking, unsafe boarding or disembarking, falling luggage, defective vehicles or other avoidable incidents. Depending on how your transport was arranged, responsibility may rest with the coach operator, tour operator or package holiday provider. If your injury happened while travelling between the airport and your accommodation, you can read more about our Airport Transfer Accident Claims. If the accident happened during a coach holiday, organised excursion or shuttle service, our Coach Accident Claims guide explains the circumstances where compensation may be available.
    Potentially, yes. If you were injured because of unsafe accommodation, defective furniture, poor maintenance, dangerous facilities or another avoidable hazard during an Airbnb stay, you may be entitled to pursue compensation. Responsibility may rest with the host, property owner, property manager, maintenance contractor or another party responsible for the accommodation. Our Airbnb Accident Claims guidance explains the types of incidents we may be able to help investigate.

    Holiday Claims News and Updates

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    A Proven Record of Helping Holidaymakers

    £10m+ Compensation Recovered
    30+ Years handling holiday claims
    3,000+ Successful Claims