Holidaymakers ”Mauled” by Bed Bug Infestations at RIU Touareg, Cape Verde
We are currently representing British holidaymakers who returned from the RIU Touareg resort in Boa Vista, Cape Verde, suffering from bed bug bites. Since the start of 2025, we’ve seen a growing number of reports from guests whose holidays were disrupted by unsanitary conditions, painful bites, allergic reactions, and a lack of proper pest control from the hotel.
Affected holidaymakers who have recently returned from RIU Tourareg have also turned to TripAdvisor to air their concerns and warn others of their experiences:
Sylvia commented: “Bed bugs have ruined my experience—my arms are all in bites and I have an allergic reaction. I actually saw the bed bug drinking my blood when I woke up at night. I killed it and brought it to reception in a tissue.”
Sylvia had travelled with her 2-year-old son. Despite being moved to a different room, she reported that the hotel only offered temporary fixes, using ineffective spray treatments rather than addressing the infestation properly.
Martin H, another guest who left a review in April 2025, said: “We as a family have been mauled by bed bugs… We took photos of the bed headboard which was crawling with bugs. When we returned in the evening, nothing had been done. We spoke to many other people with the same issues.”
These are not isolated complaints. We’ve heard from multiple individuals who’ve suffered in similar ways who have since taken legal action to pursue bed bug bite claims with our help.
Real People. Real Success Stories.
At Holiday Claims Bureau, we’ve helped many holidaymakers secure compensation for bed bug bites and ruined holidays just like what’s being reported at RIU Touareg.
Whether it’s skin irritation, allergic reactions, sleepless nights, or the cost of replacing luggage and clothing, we’ve supported real people in recovering from their injuries and impact bed bugs have had on their mental and financial well-being too.
Our dedicated team of holiday claim specialists has successfully claimed thousands of pounds for clients affected by bed bug infestations and hotel negligence.
One of our previous clients received £3,500 compensation after suffering multiple bites in a 4-star hotel abroad, and another couple secured over £4,000 compensation when it was proven the hotel failed to act after being alerted to the presence of bed bugs.
What sets us apart is our personal, expert approach and unrivalled success rate in securing the highest amounts of compensation for bed bug bite victims—we understand how upsetting and stressful these experiences can be and we’re here to guide you through the process step-by-step, to ensure you receive the justice you deserve, and best possible outcome of your claim.
Were You Affected at RIU Touareg?
If you’ve stayed at RIU Touareg in Boa Vista in 2025 and experienced bed bug bites, allergic reactions, poor hygiene, or ineffective pest control, you may be entitled to compensation.
We urge anyone affected to get in touch with us as soon as possible. Keep any of the following:
- Photos or videos of bed bugs or bite marks
- Medical reports or prescriptions
- Emails or messages to/from the hotel or your travel provider
- Booking confirmation and travel details
Contact Us Today
Let us help you make a bed bug bite compensation claim on a No Win No Fee basis. Our team is ready to listen to your circumstances and advise how much compensation you could be entitled to.
- Call us today on 0161 813 2131
- Complete the online contact form or
- Speak to us via live chat to receive immediate legal advice and support.
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