Stay up to date with the latest news and information on the latest outbreaks

Cockroach “infestation” and illness claims as gripes continue at Paradise Lago Taurito
Empty buffet trays

A host of recent customer reviews have alleged that poor cleanliness and general disrepair at the Paradise Lago Taurito hotel in Gran Canaria have ruined all-inclusive holidays.  Grievances raised on TripAdvisor include claims that cockroaches are prevalent, cleaning systems are inadequate and bathroom fittings in a state of disrepair The 3-star hotel is popular with […]


Read More
End of Hilton La Romana trip became an “ongoing, painful nightmare”
La Romana beach

As more and more disturbing reports emerge from resorts in the Dominican Republic, the luxury Hilton Romana in Playa Bayahibe has been the subject of allegations of food poisoning. The beach-side hotel has an official 5-star rating and is one of the premises in First Choice’s ‘Premier Range’. E.Coli, Campylobacter claim TripAdvisor contributor ‘langybet111’ says […]


Read More
“Giardia poisoning” torment: Sensatori Resort Punta Cana guests speak out
Punta Cana beach with giardia inset

TripAdvisor reviewers have said that guests were gravely ill after becoming infected with the microscopic Giardia parasite at TUI’s Sensatori Resort Punta Cana in the Dominican Republic. British guest Neil, staying with his partner at the 5-star hotel in February 2019, claims that debilitating gastric illness spoiled their stay, along with other guests on the […]


Read More
Excellence Punta Cana update – couples speak out on sickness nightmare as 8th tourist dies
Beach in Punta Cana

We are monitoring developments in the Dominican Republic as a guest at the Excellence Punta Cana became the eighth tourist to die in mysterious circumstances on the island over recent months. The FBI are now investigating the deaths of the American tourists as Leyla Cox, 53, was found dead in her hotel on 10 June, […]


Read More

Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.