Holiday Illness Settlement: Tourist Awarded Over £3,000 for Cape Verde Sickness A Group of 6 Holidaymakers Receive £15,000 Food Poisoning Compensation Holiday Claims Bureau Wins £3,000 for Affected Cruise Ship Traveller Holiday Illness Settlement: Tourist Awarded Over £3,000 for Cape Verde Sickness A Group of 6 Holidaymakers Receive £15,000 Food Poisoning Compensation Holiday Claims Bureau Wins £3,000 for Affected Cruise Ship Traveller Holiday Illness Settlement: Tourist Awarded Over £3,000 for Cape Verde Sickness A Group of 6 Holidaymakers Receive £15,000 Food Poisoning Compensation Holiday Claims Bureau Wins £3,000 for Affected Cruise Ship Traveller
Holiday gone wrong in the Canary Islands?
The Canary Islands remain one of the UK's most popular package holiday destinations, welcoming millions of British holidaymakers to Tenerife, Lanzarote, Gran Canaria, Fuerteventura and the surrounding islands every year.
While most holidays go to plan, some are disrupted by food poisoning, gastric illness, hotel accidents or other avoidable incidents that leave holidaymakers facing medical treatment, additional expenses and a ruined trip.
If your holiday was affected by illness or injury caused by negligence, you may be entitled to pursue compensation.
At Holiday Claims Bureau, our specialist solicitors help British holidaymakers pursue compensation following holiday illness and package holiday accidents in the Canary Islands.
Holiday claims arising from package holidays in the Canary Islands may include:
- Food poisoning
- Gastric illness
- Salmonella
- Campylobacter
- E. coli
- Norovirus
- Shigella
- Cryptosporidium
- Hotel accidents
- Slips, trips and falls
- Swimming pool accidents
- Waterslide accidents
- Allergic reactions
Whether your holiday was ruined by contaminated food, poor hygiene standards, unsafe hotel facilities or another avoidable incident, our specialist solicitors can assess whether you may have grounds to pursue compensation.
Food poisoning and gastric illness at Canary Islands hotels
Food poisoning and gastric illness remain among the most common reasons holidaymakers contact us after returning from the Canary Islands.
Symptoms can develop quickly and may range from relatively mild stomach upset to more serious illness requiring medical treatment, hospital attendance or extended recovery after returning home.
Common symptoms may include:
- Diarrhoea
- Vomiting
- Stomach cramps
- Nausea
- Fever
- Dehydration
- Loss of appetite
- Fatigue and weakness
- Blood in stools in more serious cases
Many holidaymakers report becoming unwell after eating food provided by hotels operating all-inclusive, half-board or buffet-style services.
Potential causes of holiday illness may include:
- Poor food hygiene practices
- Undercooked food
- Improper food storage
- Cross contamination
- Contaminated water
- Inadequate cleaning procedures
- Unsafe buffet food temperatures
- Illness outbreaks affecting multiple guests
In some cases, entire groups of holidaymakers staying at the same resort report similar symptoms during the same period, raising concerns about wider hygiene failings.
Where food hygiene standards fall below reasonable expectations and guests become ill as a result, there may be grounds to pursue compensation against the responsible tour operator or holiday provider.
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Holiday claims across Tenerife, Lanzarote, Gran Canaria and Fuerteventura
The Canary Islands are made up of several popular holiday destinations, each attracting millions of British package holidaymakers throughout the year.
Holiday Claims Bureau helps people whose holidays have been disrupted by illness or accidents while staying in resorts across:
- Tenerife
- Lanzarote
- Gran Canaria
- Fuerteventura
Claims may also arise from major resort areas including Playa de las Americas, Costa Adeje, Los Cristianos, Puerto del Carmen, Costa Teguise, Playa Blanca, Maspalomas and Corralejo.
While holiday illness remains the most common reason people contact us, we also assist holidaymakers injured because of unsafe hotel conditions, defective facilities and other avoidable accidents during package holidays.
Whether your holiday was affected by food poisoning, gastric illness, a hotel accident or another avoidable incident, our specialist solicitors can assess whether you may have grounds to pursue compensation.
Canary Islands package holiday accident claims
Although illness claims are among the most common claims arising from holidays in the Canary Islands, accidents can also occur during package holidays.
Holiday Claims Bureau may be able to help where an injury was caused by unsafe conditions at a hotel, resort or holiday facility.
Canary Islands holiday accident claims may involve:
- Slips, trips and falls
- Swimming pool accidents
- Wet floor accidents
- Defective hotel facilities
- Broken handrails or walkways
- Poorly maintained grounds
- Hotel room accidents
- Lift or escalator accidents
- Waterslide accidents
- Sporting or leisure facility injuries
Many package holiday providers have legal responsibilities relating to the accommodation and facilities included within the holiday package.
Where reasonable safety standards are not maintained and an injury occurs as a result, compensation may potentially be pursued alongside any associated financial losses.
Whether your holiday was affected by illness, injury or a combination of both, our specialist solicitors can review the circumstances and explain whether you may have grounds to make a claim.
Common causes of Canary Islands holiday illness claims
Canary Islands holiday illness claims often centre on food hygiene, buffet standards, hotel cleanliness and whether reasonable steps were taken to prevent guests becoming unwell.
While every case is different, certain issues appear repeatedly in complaints made by British holidaymakers returning from the Canary Islands.
Common causes of holiday illness claims may include:
- Poor food hygiene standards
- Buffet food left at unsafe temperatures
- Reheated food
- Self-service buffet contamination
- Poor cleaning of serving utensils
- Undercooked meat or poultry
- Improper food storage
- Cross-contamination between foods
- Contaminated buffet facilities
- Poor hand hygiene among food handlers
- Contaminated drinking water
- Inadequate cleaning standards
- Swimming pool hygiene failures
- Illness outbreaks affecting multiple guests
Some holidaymakers report becoming ill shortly after eating at hotel restaurants or buffet facilities, while others develop symptoms after consuming contaminated food or drink provided as part of an all-inclusive package. In some cases, multiple guests staying at the same hotel report similar symptoms during the same period, raising wider concerns about food hygiene and hotel standards.
Where illness was caused by negligent hygiene practices or failures in food safety standards, there may be grounds to pursue compensation against the tour operator or other responsible party.
The exact cause of illness is not always immediately obvious, which is why medical records, witness evidence and reports from other guests can often play an important role when investigating a claim.
Start Your ClaimWhat evidence may support a Canary Islands holiday claim?
Evidence can play an important role in helping establish what happened, who was responsible and the impact the illness or injury had on your holiday and wider life.
Helpful evidence may include:
- Medical records from hospitals, clinics or pharmacies
- GP records following your return to the UK
- Photographs or videos showing hygiene concerns
- Photographs of the accident location
- Accident reports completed by the hotel or tour representative
- Booking confirmations and travel documents
- Evidence that other guests experienced similar symptoms
- Correspondence with the hotel, tour operator or holiday provider
- Receipts for medication, treatment or additional expenses
- Evidence of lost earnings
- Witness details from travelling companions or other guests
- Complaint forms submitted during or after the holiday
It can also be useful to keep a record of when symptoms or injuries occurred, what happened beforehand, and whether other members of your travelling party experienced similar issues.
Where multiple guests report illness or similar safety concerns at the same hotel or resort during a similar period, this may help support wider concerns about hygiene standards, food safety procedures or unsafe conditions.
You do not need to have gathered every piece of evidence before contacting us. Our specialist solicitors can explain what evidence may help support your holiday claim and what information may still be available.
How much compensation could be claimed after a Canary Islands holiday?
The amount of compensation that may be awarded depends on the circumstances of your claim, the seriousness of the illness or injury, and the wider impact it had on your life.
Factors that may affect compensation include:
- The seriousness of the illness or injury
- Whether medical treatment or hospital care was required
- Any ongoing symptoms or complications
- Emotional distress caused by the incident
- Lost earnings or time away from work
- Medical expenses and treatment costs
- Travel expenses linked to treatment or recovery
- The impact the illness or injury had on your holiday
Whether your holiday was disrupted by food poisoning, gastric illness or an accident at your hotel, compensation may take into account both the physical effects of the incident and any associated financial losses.
At Holiday Claims Bureau, our specialist solicitors assess every case individually.
We handle Canary Islands holiday claims on a No Win No Fee basis, meaning there is no upfront cost to discuss your case with our team.
Why choose Holiday Claims Bureau for your Canary Islands holiday claim?
Canary Islands holiday claims often require careful investigation into what went wrong during your holiday.
Depending on the circumstances, it may be necessary to establish how the illness or accident occurred, whether reasonable hygiene or safety standards were maintained, whether other guests were affected and what responsibilities the hotel, tour operator or holiday provider may have had.
Holiday Claims Bureau understands the issues that can give rise to holiday claims across Tenerife, Lanzarote, Gran Canaria, Fuerteventura and other Canary Islands destinations, whether your holiday was affected by illness, an accident or both.
Our team can help with:
- Canary Islands holiday claims
- Food poisoning compensation claims
- Gastric illness and stomach bug claims
- Holiday accident claims
- Hotel accident claims
- Swimming pool accident claims
- Holiday allergy claims
- Evidence gathering and claim support
- No Win No Fee representation
- Clear advice on whether your claim may be valid
- Regular updates throughout the claims process
We understand how frustrating it can be when a long-awaited holiday is disrupted by illness or injury through no fault of your own.
Our role is to investigate what happened, protect your position and pursue the compensation you may be entitled to claim.
Canary Islands Holiday Claims News & Success Stories
Read recent holiday claims news, compensation success stories and real-world cases involving food poisoning, gastric illness, hotel accidents, swimming pool injuries and other package holiday claims arising from holidays in Tenerife, Lanzarote, Gran Canaria, Fuerteventura and other Canary Islands destinations.
Frequently Asked Questions
Canary Islands holiday claims can arise following food poisoning, gastric illness, hotel accidents, swimming pool injuries and other incidents during package holidays. Below are answers to some of the most common questions we receive from holidaymakers returning from Tenerife, Lanzarote, Gran Canaria and Fuerteventura.Potentially, yes. If your package holiday in the Canary Islands was affected by food poisoning, holiday illness, an accident at your hotel or another incident caused by negligence, you may be entitled to pursue compensation.
Our specialist solicitors can assess the circumstances and explain whether you may have grounds to make a claim.
Potentially, yes. Where large numbers of guests report similar symptoms during the same period, it may indicate wider food hygiene or contamination issues at the hotel. Evidence that other holidaymakers were affected can sometimes help support a claim.
Potentially, yes. Medical evidence can help support a claim, but not every holidaymaker is able to see a doctor while abroad. GP records, pharmacy receipts, accident reports, photographs, complaint records, witness evidence and details of when symptoms or injuries occurred may still help our solicitors assess your case.
Potentially, yes. If you were injured because of a wet floor, defective steps, broken handrails, poor maintenance or another avoidable hazard at your hotel or resort, you may be entitled to pursue compensation. Our specialist solicitors can assess the circumstances and explain whether you have grounds to make a claim.
Your health should always come first.
It may also help to:
- Seek medical treatment as soon as possible
- Report the illness or accident to the hotel or tour representative
- Keep copies of medical records, accident reports and receipts
- Photograph any hazards, defects or hygiene concerns
- Retain booking confirmations and travel documentation
- Keep details of any witnesses or other guests who experienced similar issues
These steps may help support a future holiday claim.
The amount of compensation depends on the nature of your claim, the seriousness of the illness or injury and the overall impact it had on your life.
Compensation may take into account pain and suffering, medical expenses, lost earnings, travel costs, treatment expenses and the loss of enjoyment of your holiday.
Every claim is assessed individually based on the available evidence and the circumstances of the case.
Potentially, yes. Food poisoning claims can arise after holidays in Tenerife where guests become ill because of poor food hygiene standards, contaminated food or unsafe food handling practices.
If your illness was linked to food or drink provided as part of your package holiday, our specialist solicitors may be able to assess whether you have grounds to pursue compensation.
Potentially, yes. Whether your holiday was affected by food poisoning, holiday illness or an accident during your package holiday, we may be able to help if the circumstances support a claim. This applies across Tenerife, Lanzarote, Gran Canaria, Fuerteventura and other Canary Islands destinations.
Potentially, yes. Children can be particularly vulnerable to food poisoning, gastric illness and dehydration while abroad.
Where illness was caused by negligence and affected a child during a package holiday, compensation may potentially be pursued on their behalf.
Potentially, yes. If you were injured because of poor maintenance, defective equipment, inadequate safety measures or another avoidable hazard at a hotel swimming pool or waterslide, our specialist solicitors may be able to assess whether you have grounds to pursue compensation.
Helpful evidence may include medical records, accident reports, photographs of hazards or hygiene concerns, booking confirmations, witness details, receipts, correspondence with the hotel or tour operator and evidence showing that other guests were affected.
You do not need to have every piece of evidence before contacting us. Our specialist solicitors can advise what information may help support your holiday claim.
Yes. We handle both Canary Islands holiday illness claims and package holiday accident claims on a No Win No Fee basis.
This means there is no upfront cost to discuss your case with our specialist solicitors, and you will not pay legal fees if the claim is unsuccessful, subject to the terms of the agreement.
