An image of the Aqua Mirage Hotel in Marrakech.

Cryptosporidium Outbreak in Marrakech Causes Turmoil For British Holidaymakers

The Holiday Claims Bureau is monitoring a concerning number of holidaymakers who have reported falling ill in Morocco. Over 70 individuals have reported experiencing severe sickness during their stay at a four-star hotel, which was reserved through TUI for their holiday accommodations.

Holiday Claims Bureau is deeply concerned about the reports of this outbreak and the anguish it has caused to the affected travellers. As an authority in handling holiday illness claims, we firmly assert that holidaymakers should have the right to a safe and hygienic environment during their travels. This case exemplifies the consequences of lapses in hygiene standards in holiday resorts.

A holiday ruined by illness outbreak

The establishment that has been impacted by the illness outbreak goes by the name of Hotel Aqua Mirage, situated in the beautiful city of Marrakech. Among those affected is Chelsea Hagan, a resident of Anglesey, who had hoped for a memorable vacation with her six-year-old daughter, Darcey. Little did they know that their holiday would transform into a distressing experience marred by illness.

Upon returning home, Darcey suddenly became ill, experiencing severe diarrhoea, persistent vomiting, fatigue, nausea, and agonising stomach pain. Soon after, Chelsea began experiencing the same symptoms, but eventually began vomiting blood.

After two visits to A&E, Darcey was admitted to hospital. Chelsea was the hardest hit, diagnosed with cryptosporidiosis, a parasitic infection that can be frequently transmitted to humans via contaminated water sources.

Shockingly, Chelsea and her daughter’s holiday was in September 2022, and one year later, she continues to experience persistent episodes of diarrhoea and mild gastritis, characterised by inflammation of the stomach lining.

Fighting for compensation

The Hotel Aqua Mirage outbreak raises important questions about the responsibilities of tour operators, as most of the holidays were scheduled through TUI. The Holiday Claims Bureau believes that travellers should not bear the burden of suffering due to the negligence of tour operators and resorts.

At the Holiday Claims Bureau, we are committed to assisting affected travellers in seeking justice and compensation for the physical and emotional distress they have endured. We firmly believe that holidaymakers should not be left to suffer due to the negligence of others.

If you or someone you know has experienced a similar holiday illness, we strongly encourage you to take action. Our team of experienced solicitors specialises in handling Cryptosporidium holiday illness claims and can provide the support and guidance needed to pursue a claim.

With years of experience in handling holiday illness claims, we possess the knowledge and expertise to navigate the legal process. We operate on a ‘No Win No Fee’ basis, meaning you won’t incur any costs unless we successfully win your case. Call us now or if you’re ready to start your Cryptosporidium holiday illness claim, use our online claim form and get your claim started now.

Don’t let a holiday illness ruin your cherished memories or compromise your health. Contact the Holiday Claims Bureau today, and allow us to assist you in seeking the justice and compensation you are entitled to.

Avoiding cryptosporidium infection

To ensure that you avoid getting infected with illnesses that will surely disrupt a perfect holiday, just like in Chelsea and Darcey’s case, we recommend you take the following precautions:

  • Pay Attention to Safe Food Handling: While enjoying your holiday, be cautious about food hygiene. Ensure that meat is thoroughly cooked, and avoid consuming undercooked or raw meat. It’s essential to wash your hands before eating and maintain good personal hygiene throughout your trip.
  • Stay Hydrated with Safe Water: Always opt for clean and safe drinking water. Carry bottled water when possible or inquire about the water treatment processes at your holiday destination. If you suspect water contamination, document any evidence and report it to your tour operator.
  • Preserve Evidence: In case you fall ill during your holiday due to poor hygiene conditions, gather evidence to support your claim. Document your medical treatment, retain receipts for expenses incurred, and take photographs of any unsanitary conditions you encounter. When you return, contact Holiday Claims Bureau to explore your legal options, and they will guide you through the claims process.

Safeguard your health during your vacation by following these steps. Should you experience illness due to negligence during your trip, reach out to Holiday Claims Bureau with your evidence in hand to discuss your claim and potential compensation. Your well-being is paramount, and we are here to assist you throughout the claims process. Call us now if you would like to discuss your claim, or if you’d like us to get in touch with you regarding starting your claim immediately, use our online claim form and get your claim started now.

How it works
After filling in our simple online form the rest is easy...
step 1
One of our advisors will be in touch to take any extra information needed
step 2
We will assess your claims legitimacy and once approved we will begin the claim
step 3
Once an agreement has been made a cash sum will be awarded to you

The Holiday Claims Bureau have helped thousands of people to receive the highest compensation payouts

Latest Holiday Claims News

Take a look at our recent compensation claim wins that we have secured for our clients

Cryptosporidium Health Risks at Jaz Bluemarine Resort – Seek Compensation Now!
A pool at Jaz Bluemarine in Egypt
Alarming reports of severe health issues at Jaz Bluemarine Resort demand immediate attention. Holiday Claims Bureau has heard from eight…
Read More
Food Allergy Incident Prompts Legal Action; Holiday Claims Bureau Aids Claimant Seeking Justice
A bowl of nuts
In an alarming incident that highlights the critical importance of food safety and allergen awareness, Miss Jawahir Jelani, a young…
Read More
Bed Bug Horror Stories: Travellers Face Health Challenges Due To Bed Bug Infestation
Bed bug infestations have been making headlines lately, causing distress and health risks for travellers. It is now clear that…
Read More

Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.

Cryptosporidium Outbreak in Marrakech Causes Turmoil For British Holidaymakers
Vikki Hickey