Stay up to date with the latest news and information on the latest outbreaks

Accounts of “Inedible” food and sickness at Sandos Caracol Eco Resort
Sandos Caracol Eco Resort Holiday Claims

Recent package holiday customers at the Sandos Caracol Eco Resort in Playa del Carmen, Mexico are looking to pursue holiday illness claims and are expressing their concerns over the standard of food hygiene at the jungle-themed water park resort. One summer visitor remarked on TripAdvisor: “The buffet breakfast was the worst I’ve ever had. I […]


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30 PLUS July 2018 illnesses reported to TUI at RIU Touareg, Cape Verde
Hotel RIU Touareg Holiday Illness Claims

The team at Holiday Claims Bureau have been notified of an outbreak of illness at the Hotel RIU Touareg in Cape Verde in July 2018.  We are helping British holidaymakers who have suffered the uncomfortable, embarrassing and distressing symptoms of gastric illness while at the hotel at the end of July 2018. We are concerned […]


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Guests “Got Parasites” Whilst on Holiday at El Dorado Seaside Suites, Mexico
El Dorado Seaside Suites Holiday Claims

Promoted by First Choice and TUI, the El Dorado Seaside Suites hotel in Mexico has recently fallen under the spot light, unfortunately for all the wrong reasons. A “Honeymoon nightmare!”, “Poor Customer Service” and guests claiming to have “got parasites” are amongst the most recent reviews returning guests have published on TripAdvisor, warning others to […]


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Holidaymakers Seek Legal Advice Following Illness Outbreak at Barut Lara Hotel, Antalya
Barut Lara Hotel, Antalya Holiday Illness Claims

Returning British holidaymakers have recently sought the legal advice and help to pursue food poisoning claims for compensation following an alleged outbreak of illness at the Barut Lara Hotel in Antalya, Turkey. Poor food and hygiene failings are alleged to be the cause of the illnesses people are claiming to have suffered and we urge […]


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Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.