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Guests slam rooms “riddled” with bed bugs at Hotel Rosamar, Benidorm
Hotel Rosamar Holiday Compensation Claims

Guests staying at the Hotel Rosamar in Benidorm have suggested that disrepair and inadequate cleaning are major problems, with separate accounts of rooms infested with bed bugs posted online. Jet2 and TUI operate package holidays to the 364-room hotel, with TUI proclaiming that “Thanks to a recent revamp, the Hotel Rosamar feels nice and modern”. Much […]


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Brit has Shigella after visit to RIU Touareg, Cape Verde
RIU Touareg

Holiday Claims Bureau have been contacted by a British visitor to the Hotel RIU Touareg in Santa Monica, Cape Verde who has been diagnosed as having been infected by the shigella bacteria. Shigella can be spread via infected food, water and faeces.  The symptoms typically include fever, diarrhoea and painful stomach cramps.  After falling ill, […]


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Late summer visitors lament “dangerous” food at Sol Dunas hotel, Cape Verde
Sol Dunas hotel holiday illness claims

A British holidaymaker has claimed that she contracted salmonella while staying at the Sol Dunas resort in Santa Maria, Cape Verde, as dozens of disgruntled guests vented their discontent with food hygiene at the resort online. TUI promote all-inclusive holidays with a ‘4-star’ rating at the 736-room hotel.  The guest posted a review on TripAdvisor […]


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Terrified guests describe “nightmare” roof collapse at Hotel RIU Karamboa
Hotel RIU Karamboa Holiday Illness Claims

September 2018 was a memorable month for holidaymakers in Cape Verde. Guests at the Hotel RIU Karamboa on the island of Boa Vista, Cape Verde, have described “terrible” scenes as part of a roof fell through in the main building, causing injury to guests. Several accounts on TripAdvisor report chaos and confusion among guests as […]


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Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.