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Salmonella “ruined” couple’s stay at Hotel RIU Karamboa in Cape Verde
Cape Verde

A British guest at the luxury 5-star Hotel RIU Karamboa in Cape Verde has publicly alerted users of TripAdvisor to her honeymoon nightmare, claiming she contracted the dangerous food bug salmonella after eating the food provided at the hotel and that dozens of other guest were taken ill during her stay. The 5-star, 750-room hotel on […]


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Briton alleges food poisoning at Grand Sirenis Riviera Maya amid complaints of raw and undercooked food
Grand Sirenis Riviera Maya Resort & Spa Claims

A British guest at the Grand Sirenis Riviera Maya Resort & Spa has alleged that they contracted a holiday illness after eating contaminated food provided at one of the ten restaurants on the complex. Posting on TripAdvisor as 1738apx  (a three-time contributor to the site), the Brit says that “Food in the buffet is varied…. in […]


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Guests slam rooms “riddled” with bed bugs at Hotel Rosamar, Benidorm
Hotel Rosamar Holiday Compensation Claims

Guests staying at the Hotel Rosamar in Benidorm have suggested that disrepair and inadequate cleaning are major problems, with separate accounts of rooms infested with bed bugs posted online. Jet2 and TUI operate package holidays to the 364-room hotel, with TUI proclaiming that “Thanks to a recent revamp, the Hotel Rosamar feels nice and modern”. Much […]


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Brit has Shigella after visit to RIU Touareg, Cape Verde
RIU Touareg

Holiday Claims Bureau have been contacted by a British visitor to the Hotel RIU Touareg in Santa Monica, Cape Verde who has been diagnosed as having been infected by the shigella bacteria. Shigella can be spread via infected food, water and faeces.  The symptoms typically include fever, diarrhoea and painful stomach cramps.  After falling ill, […]


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Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.