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Guests slam rooms “riddled” with bed bugs at Hotel Rosamar, Benidorm
Hotel Rosamar Holiday Compensation Claims

Guests staying at the Hotel Rosamar in Benidorm have suggested that disrepair and inadequate cleaning are major problems, with separate accounts of rooms infested with bed bugs posted online. Jet2 and TUI operate package holidays to the 364-room hotel, with TUI proclaiming that “Thanks to a recent revamp, the Hotel Rosamar feels nice and modern”. Much […]


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Brit has Shigella after visit to RIU Touareg, Cape Verde
RIU Touareg

Holiday Claims Bureau have been contacted by a British visitor to the Hotel RIU Touareg in Santa Monica, Cape Verde who has been diagnosed as having been infected by the shigella bacteria. Shigella can be spread via infected food, water and faeces.  The symptoms typically include fever, diarrhoea and painful stomach cramps.  After falling ill, […]


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More guests tell of “food borne illness” at El Dorado Seaside Suites, Mexico
Holiday Illness Claims El Dorado Seaside Suites

Further guests are alleging that sickness has blighted their stays at the El Dorado Seaside Suites hotel in Mexico.  This follows reports of visitors being infected with the food parasite Cyclospora earlier in the summer. Outbreaks of Cyclospora have been reported in the Riviera Maya region of Mexico for the last four years consecutively.   American […]


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Late summer visitors lament “dangerous” food at Sol Dunas hotel, Cape Verde
Sol Dunas hotel holiday illness claims

A British holidaymaker has claimed that she contracted salmonella while staying at the Sol Dunas resort in Santa Maria, Cape Verde, as dozens of disgruntled guests vented their discontent with food hygiene at the resort online. TUI promote all-inclusive holidays with a ‘4-star’ rating at the 736-room hotel.  The guest posted a review on TripAdvisor […]


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Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.