Spain Holiday Illness Outbreak Under Investigation

We are investigating a suspected outbreak of cryptosporidium linked to stays at the Evenia Zoraida Garden hotel in Roquetas de Mar, Costa de Almeria, Spain, after several British holidaymakers became unwell during or shortly after their holidays.

We have been contacted by a number of holidaymakers who have received confirmed diagnoses of cryptosporidium following their stay at the hotel. The holiday was booked through Jet2holidays.

Our clients were part of a larger group of British holidaymakers, with over 15 members of the party reporting symptoms of gastrointestinal illness. Several others within the group have also since been diagnosed with cryptosporidium, prompting us to investigate whether there may be a wider outbreak affecting other guests.

We are urging affected holidaymakers to come forward

If you stayed at the Evenia Zoraida Garden and suffered symptoms of gastric illness during or after your holiday, we would like to hear from you.

You can contact our specialist travel illness team by:

• Calling 0161 813 2131
• Completing a callback request online
• Speaking to a legal expert via live chat

By speaking to us, you can help us establish whether others may have been affected during the same period.

What is Cryptosporidium?

Cryptosporidium is a microscopic parasite that causes cryptosporidiosis, a highly infectious gastrointestinal illness. Infection is commonly associated with contaminated food or water, including inadequately treated swimming pools, as well as poor hygiene practices.

Symptoms typically develop between two and 10 days after exposure and may include:

• Persistent diarrhoea
• Stomach cramps
• Nausea and vomiting
• Fever
• Loss of appetite
• Fatigue
• Weight loss

While many people recover within a few weeks, symptoms can be particularly severe for young children, older adults and those with weakened immune systems.

Michael Walker comments

Michael Walker, the solicitor currently representing the affected holidaymakers, said:

“We are currently investigating this hotel for several clients who contracted cryptosporidium after staying at the Evenia Zoraida Garden. The fact that so many members of one holiday group became unwell is concerning, and we are actively investigating the circumstances surrounding these illnesses. We are keen to hear from any other British holidaymakers who stayed at the hotel and experienced symptoms, as they may also have grounds to pursue a compensation claim.”

How to pursue a successful holiday illness compensation claim

If you became ill during or after your stay at the Evenia Zoraida Garden, there are several steps you can take to strengthen a potential compensation claim.

We recommend that you:

• Seek medical attention as soon as possible and ensure your illness is recorded in your medical records.
• Report your illness to the hotel management and your Jet2holidays representative.
• Keep copies of medical reports, prescriptions and receipts for any expenses you incur.
• Retain your holiday booking confirmation and travel documents.
• Take photographs of any hygiene concerns you observed during your stay, where possible.
• Keep the contact details of other holidaymakers who were also affected.

Our experienced travel illness solicitors can advise you on the evidence required and guide you through every stage of the claims process.

Contact our specialist holiday illness solicitors

We are continuing to investigate reports of illness linked to the Evenia Zoraida Garden and believe there may be other British holidaymakers who have been affected.

If you stayed at the hotel and experienced symptoms of cryptosporidium or another gastric illness, we encourage you to get in touch today.

Call our specialist team on 0161 813 2131, complete a callback request online or speak to one of our legal experts via live chat to find out whether you may be entitled to compensation.