Compensation Victory: Holidaymaker Awarded £3000 After Electric Shock in Mexican Hotel

Our specialist accident on holiday solicitors have helped a client who suffered injury on holiday in Mexico when he suffered an electric shock in his hotel room.

Our client, Mr E was on holiday in May 2022 staying at the Hotel RIU Playacar in Cancun, Mexico.

One morning, Mr E had got out of the shower and went to close the curtains in his hotel room. As he did so, he touched an exposed live electric wire which was hidden behind the curtain. The live wire was exposed with no electric casing.An exposed wire in a hotel in Cancun, Mexico

Mr E immediately went into shock, his arm was completely numb and he started to suffer with chest pains. He saw the hotel doctor who referred him to a local hospital for tests. He remained in hospital for a couple of days whilst he underwent an ECG scan and he was provided with muscle relaxant medication. Fortunately, Mr E recovered from his injuries within four weeks.

Mr E instructed the Holiday Claims Bureau to make a claim for compensation against the tour operator TUI after making an enquiry through our website.

Our team pursued the claim and obtained all the relevant evidence to help support the claim.

Following negotiations with the holiday company, the specialist holiday accident team at Holiday Claims Bureau were able to secure a settlement of £3000 for Mr E.

Holiday Claims Bureau solicitor, Michael Walker represented Mr E against TUI said:

“When people book a holiday they expect to be able to have a relaxing break without worrying about standards of health and safety in the hotel where they are staying. It is quite incredible that a live electric wire was left exposed in a hotel room. Fortunately, the injury suffered by our client was not a lot more serious.”

Please get in touch with us for free initial advice on 0161 813 2131 or fill in our online form. All our holiday claims are handled under a No Win No Fee Agreement. You will not have to pay anything if you’re unsuccessful with your claim.

How it works
After filling in our simple online form the rest is easy...
step 1
One of our advisors will be in touch to take any extra information needed
step 2
We will assess your claims legitimacy and once approved we will begin the claim
step 3
Once an agreement has been made a cash sum will be awarded to you

The Holiday Claims Bureau have helped thousands of people to receive the highest compensation payouts

Cryptosporidium Health Risks at Jaz Bluemarine Resort – Seek Compensation Now!
A pool at Jaz Bluemarine in Egypt
Alarming reports of severe health issues at Jaz Bluemarine Resort demand immediate attention. Holiday Claims Bureau has heard from eight…
Read More
Food Allergy Incident Prompts Legal Action; Holiday Claims Bureau Aids Claimant Seeking Justice
A bowl of nuts
In an alarming incident that highlights the critical importance of food safety and allergen awareness, Miss Jawahir Jelani, a young…
Read More
Bed Bug Horror Stories: Travellers Face Health Challenges Due To Bed Bug Infestation
Bed bug infestations have been making headlines lately, causing distress and health risks for travellers. It is now clear that…
Read More

Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.

Compensation Victory: Holidaymaker Awarded £3000 After Electric Shock in Mexican Hotel
Vikki Hickey