5.0 
Lewisham High Street, London · Four Settled Claims
Holiday Claims Bureau has confirmed settlements for four clients following bed bug claims relating to stays at Travelodge on Lewisham High Street. Their individual settlements ranged from £1,500 to £1,800, with stays in August 2024, July 2025 and December 2025.
Four Confirmed Settlements
HCB has provided the following outcomes to update our earlier report. The months below refer to the clients’ stays, rather than the dates their claims settled.
| Stay | Individual Settlement |
|---|---|
| August 2024 — First Linked Client | £1,500 |
| August 2024 — Second Linked Client | £1,800 |
| July 2025 | £1,500 |
| December 2025 | £1,651 |
These are separate clients’ settlements, not a standard compensation tariff. Another claim’s value and outcome depend on its own circumstances and evidence.
A Photograph Supplied by One Client
The Earlier Lewisham Report
Our original August 2024 article described guests instructing HCB after reporting bed bug bites at the Lewisham property, with reported physical injuries and emotional effects. It also mentioned separate online reviews about air conditioning, cleanliness and responses to complaints.
Those broader review comments were separate from the bed bug claims. This update adds confirmed settlement outcomes, without treating unrelated reviews as evidence of an individual client’s injuries.
Oliver Linton’s Comments at the Time
If Your Own Hotel Stay Was Affected
The settled claims show that affected guests pursued compensation with HCB’s help. They do not establish that every report of bites gives rise to a claim. The booking, cause of the injuries, legal responsibility and impact on the individual still need to be assessed.
- Keep the stay details: save booking records, dates, the accommodation name and room number.
- Record what you noticed: keep original photographs of bites, insects or other signs, along with your complaint and the provider’s reply.
- Explain the impact: retain treatment records and receipts, and describe how symptoms affected you.
For immediate reporting steps, read what to do if you find bed bugs in a hotel room. The Bed Bug Evidence Checklist and Timeline can help you organise your records.
Other Published Bed Bug Claim Results
For separate completed examples, read the £4,500 holiday park claim, Kim’s £3,500 Premier Inn claim or Paul Cowderoy’s Premier Inn case. These concern different accommodation and clients.
For other issues involving this hotel brand, see our Travelodge compensation claims information.
If you want to know whether you could claim compensation for bed bug bites in a hotel, our dedicated claims page explains eligibility, indicative amounts and how to request an assessment.
