An image of a bed bug and a couple checking into a hotel

Guests Speak Out: Bed Bug Infestation BLUESEA Puerto Resort in Tenerife

Holiday Claims Bureau is monitoring a developing situation at BLUESEA Puerto Resort in Tenerife, Spain. Several guests have reported encountering bed bugs during their stay. These unwelcome pests can lead to discomfort, distress, and in some cases illness. Don’t let your dream holiday be turned into a nightmare, Holiday Claims Bureau can help you get compensation in the event you have suffered bed bug bites abroad.

As representatives of individuals affected by bed bugs during their stay at the resort, the Holiday Claims Bureau is committed to seeking justice and compensation for our clients. Over the past few months, we’ve been inundated with cases from three different travelling parties, all reporting similar experiences of discovering bed bugs in their rooms at the resort.

TripAdvisor reviews echo our clients’ grievances, with numerous guests expressing frustration and disappointment at the presence of bed bugs during their stay. Below are just a few excerpts from these reviews:

  • “Disappointed with this hotel. There were bed bugs in our room, and when we complained, the staff didn’t seem at all bothered or surprised.” – Catherine M

  • “Still after two weeks I have the marks of the bed bugs all over.” – Explore682451

  • “The hotel is INFESTED & they are in the hallways, bathrooms, carpets, blankets, walls, beds & they knowingly there is a massive issue and are putting paying customers in these rooms still.” – Dandiscoballs

How to claim bed bug bite compensation with Holiday Claims Bureau

Despite assurances from management, some guests have found little resolution to their ruined holiday, soured by bed bug bites.

If you or someone you know has been affected by bed bugs bites on holiday, don’t hesitate to reach out to us. Holiday Claims Bureau is here to fight for your rights and ensure that you receive the compensation you deserve. Those affected and seeking compensation can call us on 01618132131 to talk directly to an expert holiday claim solicitor. Alternatively, if you are ready to start your bed bug bite compensation claim, you can start your claim online utilising our convenient claim form.

In the event that you have suffered bed bug bites at a resort. We recommend you take the following four steps to strengthen your compensation claim:

  1. Document Evidence: To support your claim, it’s crucial to gather evidence of the bed bug infestation. Take clear photographs of the bed bugs, bites on your skin, and any visible signs of infestation in your accommodation. This evidence will strengthen your case and increase your chances of a successful claim.
  2. Medical Records: If you sought medical attention for your bed bug bites, ensure that you obtain copies of your medical records. These records will provide documented proof of the extent of your injuries and any treatment received, further substantiating your claim.
  3. Management Responses: If you reported the bed bug infestation to the management of the resort management during your stay, keep records of their responses. Any correspondence, emails, or written acknowledgments from the resort management regarding the issue will be valuable evidence in your compensation claim.
  4. Start Your Claim: Once you’ve gathered sufficient evidence and documentation, contact Holiday Claims Bureau to begin your compensation claim process. Our dedicated professionals will guide you through the necessary steps and answer any questions you may have, ensuring that your claim is handled efficiently and effectively.

Resort fails to aptly address bed bug issues

In their response to the crisis, BLUESEA Puerto Resort appears to deflect responsibility by attributing the bed bug issue to various parts of Europe. While acknowledging the problem, they fall short in assuring guests and providing adequate solutions. If you find yourself facing similar inaction from resorts regarding bed bug infestations and seek compensation, contact Holiday Claims Bureau. We’re here to support you in getting the compensation you deserve.

If you’ve been impacted while on holiday and faced resort pushback from a resort regarding your bed bug experience, don’t hesitate to reach out. You can call us directly at 01618132131 to speak with an expert holiday claim solicitor. Alternatively, if you’re ready to start your bed bug bite compensation claim, simply access our user-friendly online claim form.

Holiday makers are encouraged to check the mattress seams, headboard, and nearby furniture for any unusual spots or odours when checking into a resort hotel. If anything looks suspicious, consider requesting a room change or finding alternative accommodation.

BLUESEA Puerto Resort has assured guests that they are actively collaborating with a specialised company to combat and eradicate the bed bug infestation. If you find yourself dissatisfied with the resort’s response and are interested in seeking compensation for the distress caused by bed bug bites during your holiday, Holiday Claims Bureau stands ready to support you.

How it works
After filling in our simple online form the rest is easy...
step 1
One of our advisors will be in touch to take any extra information needed
step 2
We will assess your claims legitimacy and once approved we will begin the claim
step 3
Once an agreement has been made a cash sum will be awarded to you

The Holiday Claims Bureau have helped thousands of people to receive the highest compensation payouts

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Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.

Guests Speak Out: Bed Bug Infestation BLUESEA Puerto Resort in Tenerife