Luxury Cape Verde Hotel Linked to Growing Number of Illness Reports

We have been made aware of allegations surrounding a potential new illness outbreak at the five-star Riu Palace Santa Maria resort in Cape Verde, with over 80 said to have been taken ill, suffering from gastric illness symptoms in recent weeks, and many more believed to have been affected.

If you have fallen ill during your stay at the  Riu Palace Santa Maria resort in Cape Verde package holiday resort in Cape Verde, which you believe has been caused due to the negligence of the hotel in not meeting food and hygiene standards, you could be entitled to claim compensation.

Contact us today to find out how much compensation you could be entitled to. Call us directly on 0161 813 2131, complete the online contact form to arrange a call-back, or speak to a legal representative via live chat to receive expert legal advice. 

Reports of Ongoing Illness Among UK Holidaymakers

The latest outbreak at the RIU Palace Santa Maria resort comes as no surprise to our solicitors here at Holiday Claims Bureau, as we continue to receive a high volume of enquiries from holidaymakers who have fallen ill while staying in Cape Verde and others in the region over the past few years.

Recent media reports indicate that UK holidaymakers who stayed at the RIU Palace Santa Maria resort in recent months have allegedly suffered from gastric illness symptoms — including vomiting, diarrhoea, stomach cramps, and fever, either during or shortly after their trip. If you’ve been affected, we strongly encourage you to get in touch with us.

It’s understood that these incidents follow earlier outbreaks in previous years, bringing the total alleged number of affected holidaymakers into the hundreds, with illness reports including suspected Salmonella, E. coli, and Shigella infections.

Reaction from Holiday Claims Bureau

Michael Walker, founder of Holiday Claims Bureau, comments:

“We’ve been made aware of further alarming reports regarding Riu Palace Santa Maria and alleged widespread illness among UK holidaymakers. These kinds of allegations are very serious, particularly given the resort’s history we’ve previously reported and alerted British holidaymakers of.

“We strongly believe that tour operators must prioritise the safety and wellbeing of their customers and where this is compromised, people deserve compensation and justice.”

Ongoing Concerns About Cape Verde Resorts

These latest allegations form part of a wider pattern of sickness reported at several resorts across Cape Verde. Since 2022, it’s been claimed that more than 1,600 British holidaymakers have suffered illness linked to hotels in the region. Many continue to experience symptoms well after returning home, with some requiring ongoing medical care.

Despite previous outbreaks and media coverage, the situation appears to be unresolved, raising concerns about hygiene practices and the oversight of tour operators sending holidaymakers to these resorts.

Know Your Rights – We’re Here to Help

If you or a loved one has suffered illness during or after a package holiday in Cape Verde, we’re here to help. You may be eligible to make a no win, no fee holiday illness claim for compensation.

Our specialist solicitors are highly experienced in securing successful outcomes for clients affected by poor food and hygiene standards abroad. We handle every case with care and determination and there are no upfront legal fees.

Real People. Real Outcomes

We’ve helped many holidaymakers who have fallen ill on holiday in Cape Verde recover compensation. Take a look at some of our most recent success stories:

Don’t delay in finding out where you stand:

How it works
After filling in our simple online form the rest is easy...
step 1
One of our advisors will be in touch to take any extra information needed
step 2
We will assess your claims legitimacy and once approved we will begin the claim
step 3
Once an agreement has been made a cash sum will be awarded to you

The Holiday Claims Bureau have helped thousands of people to receive the highest compensation payouts

From start to finish very professional, quick and informative replies. Excellent communication, easy to understand every step of the process. Polite, friendly and would recommend this solicitor to everyone!
Well done and thank you
Lewis Hutchings
From the initial contact to the settlement everything went very smoothly. I was kept informed of every stage of my case (which went much quicker than I thought). Emails were answered very quickly and I always felt valued. I would highly recommend holiday claims bureau. I had Oliver as my solicitor and he was excellent.
Paul Cowderoy
Encountered bed bugs at Whitby Holiday Park during our first night stay. Staff un responsive at first, then finally they returned the cost of the holiday. My wife was badly bitten and suffered terribly with over 100 bites. Contacted Holiday claims bureau who took on our case. The service we received was second to none, handled brilliantly by Oliver. We received compensation within 6 months, always being kept in touch with the progress of our claim.
Would highly recommend to anyone.
Paul Coulson
Great partnership, Michael kept me well informed throughout and provided great guidance and support.
Amie Griffin
A pleasure to work with. Very fast and efficient. I appreciate the level of understanding and support throughout. Would recommend.
Jem Pranata
Excellent service from Michael Walker on reclaiming money from a holiday company after an injury abroad left me unable to enjoy the last half of the holiday. Start to finish easy to use, it takes time and patience but the results were good. I am very glad that I used JPS Walker.
R C

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Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.

Luxury Cape Verde Hotel Linked to Growing Number of Illness Reports
2025-07-10T21:17:24+01:00
Vikki Hickey