Food Poisoning Investigation Launched Following Illness Reports at Shems Holiday Village in Tunisia

We are currently representing a number of clients who report suffering symptoms of food poisoning after staying at Shems Holiday Village in Tunisia as part of their package holidays.

Our legal team is now investigating the circumstances surrounding these illnesses and is encouraging anyone else who became unwell during or shortly after a stay at the resort to come forward.

If you believe you experienced food poisoning while staying at Shems Holiday Village, speaking to a specialist solicitor as soon as possible could help protect your legal rights and strengthen any potential claim.

Call us today on 0161 813 2131, complete our online contact form to request a callback, or speak to one of our legal experts via live chat to find out whether you could make a claim and how much your claim may be worth.

Oliver Linton Urges Other Guests to Come Forward

Oliver Linton, who is representing these clients, said: “We are currently investigating reports of food poisoning affecting a number of individuals who stayed at Shems Holiday Village in Tunisia. We would encourage anyone else who experienced similar symptoms during or after their holiday at the resort to come forward and speak to us. Additional evidence from other guests can be invaluable in helping us build a clearer picture of what may have happened.”

If you were affected, don’t assume you’re the only person who became ill. By getting in touch, you may help support an ongoing investigation while also exploring whether you could be entitled to compensation.

To discuss your circumstances, call 0161 813 2131, complete our online contact form to arrange a callback, or speak with our team instantly via live chat.

Our Track Record of Securing Compensation for Holidaymakers

Our investigation into alleged food poisoning at Shems Holiday Village builds on our extensive experience of representing holidaymakers whose trips have been ruined by gastric illness abroad. We have successfully recovered compensation for clients who became ill or suffered non-fault injuries at resorts across a number of popular holiday destinations. Take a look at Recent Success Stories on our website here. 

How to Support a Successful Food Poisoning on Holiday Claim

If you’ve suffered food poisoning while on a package holiday, there are several steps you can take to help support a potential compensation claim. While every case is different, gathering evidence as early as possible can make it easier to demonstrate how your illness affected your holiday.

1. Seek Medical Attention

If you become unwell while abroad, seek medical treatment as soon as possible. Ask for copies of any medical records, prescriptions or treatment notes. If your symptoms continue after you return to the UK, visit your GP or a hospital and ensure your illness is recorded.

2. Report Your Illness

Inform the hotel management, your tour operator’s representative or holiday provider that you have become ill. Ask for your complaint to be logged and keep a copy of any written reports or correspondence where possible.

3. Gather Evidence

Evidence can play an important role in supporting your claim. If you are able to, keep hold of:

• Photographs or videos of the food served, buffet areas or any hygiene concerns.
• Your booking confirmation and travel documents.
• Receipts for medication, medical treatment or additional expenses.
• Details of anyone else who became ill during the holiday.
• Any correspondence with the hotel, tour operator or travel company.

4. Keep a Record of Your Symptoms

Make a note of when your symptoms began, how long they lasted and how they affected your holiday. Recording missed excursions, days confined to your room, hospital visits and any ongoing symptoms can help demonstrate the impact your illness had on your trip.

5. Preserve Medical Evidence

If requested by a medical professional, provide a stool sample or undergo any recommended tests. These results may assist in identifying the cause of your illness and can be valuable evidence in some claims.

6. Contact a Specialist Holiday Illness Solicitor

Seeking legal advice as early as possible can help ensure important evidence is preserved and your claim is investigated thoroughly. A specialist solicitor can advise you on the evidence required, explain the legal process and assess whether you may be entitled to compensation.

If you believe you suffered food poisoning while staying at Shems Holiday Village in Tunisia, our experienced team is here to help.

Call us today on 0161 813 2131,  complete our online contact form to request a callback, or speak to one of our legal experts via live chat to discuss your circumstances. We’ll explain your legal options and let you know whether you could make a claim and how much your food poisoning claim may be worth.