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Holiday Claims Bureau is proud to share that we’ve recently secured £3,500 compensation for a client who sustained injuries during a TUI cruise on the Marella Explorer 2. The client slipped at a pool party due to wet surfaces, leading to a soft tissue injury.
The voyage, a two week extravaganza round Italy and Malta, was supposed to be the trip of a lifetime, with beautiful scenery, gorgeous weather, and an opportunity to relax.
However, our client’s plans for an idyllic cruise came crashing down when she attended a pool party on board the vessel. Condensation from the pool party filled the air and caused the deck to become slippery in an ill-thought out party plan by those in charge.
As our client went to leave the pool, she slipped on the wet floor, and then on getting up, she slipped once more on the partition by the doors. There were no signs or markers about, and staff on board the vessel had not made any attempts to mitigate the risks of a fall.
As a result of the fall, our client sustained a soft tissue injury to her right wrist. She contacted TUI in an attempt to explain the situation but she did not receive a response to her complaints for almost a year. It was then that she decided to get in touch to puruse a holiday injury claim.
If you have sustained an injury due to a slip, trip, or fall aboard a cruise ship, Holiday Claims Bureau is ready and prepared to take on your case. If you can prove it was due to the negligence of the cruise company, you have a rightful claim to compensation for your slip, trip, or fall injury. Contact us today on 01618132131 or start your claim online by using our quick and easy online form.
Holiday Claims Bureau Instructed
Our client, not knowing who else to turn to, contacted our legal experts at the Holiday Claims Bureau, who agreed to take on her holiday injury claim. After obtaining the relevant evidence, our team entered into extensive negotiations with TUI to obtain a fair settlement for our client following her ordeal. As a result of our efforts, we were able to secure an award of £3,500 for our client.
Michael Walker, a Partner at the Holiday Claims Bureau, said,
“In this case, we saw one of the tactics that holiday organisers will often use to evade justice, and that is to ignore our client’s concerns. It was through the effort of our team that we were able to cut through the obfuscation and deliver a result to our clients.”
“It is frustrating to see that health and safety standards continue to be ignored, especially when it comes to wet and slippery floors, and we hope this will be a lesson learned by TUI.”
If you have experienced a similar fall while on a cruise ship or abroad, contact us today. We will fight for the compensation you are rightfully owed for your ruined holiday. Call our legal team on 0161 813 2131 or start your claim online using our online form.
