We are representing a seven-year-old child who suffered food poisoning and was diagnosed with Salmonella following a TUI holiday at Jaz Aquamarine in Hurghada, Egypt, in August 2026. The case comes amid reports that many other guests may also have fallen ill, raising fresh concerns at a resort where we have represented affected holidaymakers over several years.

We are investigating the circumstances surrounding the child’s illness and urge anyone who became unwell during or after a stay at the resort, particularly in August 2026, to come forward.

The number of other guests affected, and whether their illnesses are connected, have yet to be established. Hearing from holidaymakers who travelled around the same time could help us build a clearer picture.

Were you or your family ill at Jaz Aquamarine? Call 0161 813 2131, complete our online contact form to request a call-back, or speak to us via live chat for immediate legal advice.

Years of Illness Reports at Jaz Aquamarine

We have covered illness complaints involving Jaz Aquamarine since at least 2018, including accounts from British holidaymakers who required medical treatment and raised concerns about food preparation and hygiene.

In separate, more recent coverage, we reported the experiences of Maria Kane and her two young granddaughters, who reportedly suffered gastrointestinal illness. Maria subsequently described contact with other affected families, with around 18 people in total believed to have experienced similar symptoms. Get the full story here

These reports concern separate holidays and do not establish the cause of the latest illness.

Over £15,000 Secured for Six Holidaymakers

We previously secured more than £15,000 in compensation for six clients who became ill following TUI holidays at Jaz Aquamarine. Those historical cases also included a child diagnosed with Salmonella.

Our clients reported food being left out for lengthy periods and food that appeared insufficiently cooked. During our investigations, we obtained a hotel audit identifying failings in personal hygiene facilities associated with food handling, alongside medical and microbiological evidence.

TUI denied liability throughout the proceedings, and we subsequently secured settlements through negotiations. Each new claim must be assessed on its own evidence.

Read our Jaz Aquamarine compensation success story.

If you’ve been unfortunate to have suffered a holiday illness, speak to our experienced holiday illness solicitors to find out how much compensation you could be entitled to.

Call us today on 0161 813 2131, complete our online contact form to request a call-back, or speak to us via live chat for immediate legal advice.

Michael Walker Urges Guests to Come Forward

“A child becoming ill abroad can be extremely distressing for the whole family. We are investigating our young client’s illness and want to hear from anyone who became unwell at Jaz Aquamarine around the same time.

“We have dealt with illness claims involving this resort over several years, including securing more than £15,000 for six holidaymakers. Each case requires its own evidence, and accounts from other guests could help us understand what happened during August 2026.

“If illness disrupted your holiday, please contact our team so we can explain your options.”

Were You Ill at Jaz Aquamarine?

Whether you received a confirmed diagnosis or became unwell without being tested, we would like to hear your experience.

Keep any booking confirmations, medical records, test results, complaints and receipts for illness-related expenses. A record of when your symptoms began and how long they lasted may also help us assess your potential claim.

You do not need every document ready before getting in touch. We can explain what information is needed and advise whether you may have grounds to pursue compensation.

Contact Holiday Claims Bureau today: