Group Holiday Illness Claims
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What is a group action?
Holiday Claims Bureau have a successful track record in pursuing group holiday illness claims.
A group action is a single claim, usually for a larger group of holidaymakers and from different travelling parties. They will all have visited the resort within a similar timeframe, and become ill after consuming the food provided as part of the package.
Clearly, if more claimants have fallen ill after eating the same food, it is generally helpful to make group holiday illness claims. There will be more potential witnesses and evidence which is independent of the other claimants’. It may be that claims are notified to the Defendant (The Tour Operator) individually in the first instance and grouped together at a later stage if liability is in dispute and legal proceedings are issued against the Defendant.
Where liability is disputed, and the claim relies on co-operation from all clients (probably including people you don’t know, who did not travel in your party) then there must be patience, trust and understanding from all parties involved.
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Group Holiday Illness Success Stories
See compensation secured for families and groups affected by illness.
Think You May Have a Claim?
If your holiday was affected by something that should have been prevented, the next step is to get clear advice on whether you may be entitled to compensation.
What can I do while I’m on holiday?
- Keep in contact with anyone else you meet at the hotel who has suffered with similar symptoms
- Report your illnesses to the Tour Representative together with holidaymakers outside your travelling party
- Seek appropriate medical attention
- Retain any evidence which helps your case (eg photographs of problems at the hotel, names of staff you raised concerns with, confirmation of cancelled excursions, receipts for any medication purchased, doctor’s notes)
What can I do when I’ve got back to the UK?
- Start or join a group on social media with others falling ill at the hotel
- Contact TripAdvisor reviewers who have stayed at the hotel and had a similar experience
- Seek independent legal advice. At Holiday Claims Bureau, we may have other clients on our books who fell ill at the same hotel. We would need to look at the dates all parties were at the resort and the nature of the illnesses before deciding on the best way to approach the claim(s). Any claim we take on would be on a ‘No Win, No Fee’ basis.
What is No Win No Fee?
No Win No Fee (legally referred to and known as a Conditional Fee Agreement) entitles British holidaymakers to pursue claims for compensation with peace of mind and the reassurance of not having to pay for any legal costs.
It is a legal agreement between you and your solicitor which takes the risk out of claiming and protects you against having to pay for any legal fees if your claim is unsuccessful.*
Are there any costs if my claim is successful?
If your claim is successful, you will receive the compensation that is rightfully yours. However, during the negotiation stage of your claim, your solicitor will need to take into account the recovery of their fees from the third party. This will usually be a small proportion of your claim and may vary dependent upon the complexity of your claim and will never be more than 25% of your compensation.
Thinking of making a claim?
Whether you are considering pursuing a claim individually or as part of a group, Contact us today to find out how much compensation we can help you to claim on a No Win No Fee basis, call 0161 813 2131 or start your claim online and we will be in touch with you shortly to evaluate your claim.
*subject to the terms of the agreement
Start your claimMeet the Team Behind Your Claim
Our clients often mention their solicitor and case handler by name in their feedback — and that means a great deal to us. Your claim will be handled by an experienced, dedicated team who will explain the process clearly, respond promptly and keep you informed every step of the way.
Hotels, Resorts and Travel Company Claims
Where you stayed, how you booked and who provided each part of the holiday can all affect your claim. We identify who may be responsible and the most appropriate route for pursuing compensation.
Claims by Destination
We handle illness and accident claims arising in a range of holiday destinations, including cases involving unsafe hotels, resorts, restaurants, swimming pools, excursions and other holiday services.
Package Holidays & Travel Companies
We specialise in claims for holidaymakers who booked their package holiday directly with a tour operator and suffered illness, an accident, an allergic reaction or a bed bug infestation while on holiday. Our specialist solicitors can assess what happened and advise whether you may be entitled to compensation.
Hotels, UK Breaks and Accommodation
Not every claim involves an overseas package holiday. We also advise on unsafe hotels, holiday parks, caravan parks, campsites, Airbnb stays and other accommodation in the UK or abroad.
Think You May Have a Claim?
No Win No Fee advice
How Your Holiday Claim Works
Clients often describe our service as smooth and straightforward. We explain each stage, handle the legal work and keep you informed throughout the claim.
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