2-night stay bed bug torment results in £1200 compensation payout

A private hire driver, Mr Syed Shah, from Middlesex, London, experienced a harrowing encounter during his stay at the Roshni Hotel. His two-night stay turned into a nightmare when he discovered a bed bug infestation in his room. The insects left Mr. Shah with severe bites all over his body, causing both physical and psychological distress.

Overcoming the ordeal was a challenging journey for Mr Syed Shah, who faced weeks of physical discomfort and mental anguish. However, with the help of Michael Walker at the Holiday Claims Bureau, he successfully received £1,200 in compensation, a significantly larger amount than what the hotel initially offered.

The Holiday Claims Bureau, which operates under a no-win no fee agreement, continues to advocate for those affected by bed bug infestations, highlighting the growing concern of such incidents in the UK and Europe.

For individuals who have suffered due to bed bug infestations while on holiday, the Holiday Claims Bureau offers proactive assistance, emphasising the importance of seeking compensation and holding hoteliers accountable for maintaining hygienic and bug-free accommodations.

This alarming case serves as a reminder for hospitality establishments to prioritise strict hygiene practices and implement necessary measures to prevent bed bug infestations, safeguarding the well-being of their guests.

“When I leaped out of bed, insects were crawling on the bed sheets, all over the mattress, they were everywhere.

“I immediately made the reception staff aware and thankfully, was moved to another room”

“It was horrific!”

Mr Syed Shah was affected by bed bug bites all over his entire body, affecting his upper and lower limbs, neck, back, chest, and face including his chin, ears, and top of his head.

Initially, the bites were irritating and itchy, but over the coming days, they became raised and inflamed and particularly painful for another two weeks. During that time, Mr Shah was aware of raised inflamed lesions that caused him a great deal of physical and psychological distress.

The bites eventually became less inflamed. But it was only until 6 weeks before Mr Shah’s stay that he started to make a recovery.

“It was horrific! I thought that my clothes might have been contaminated too and it’s taken some time to recover from the bites, physically and mentally.

“For the past six months, I’ve felt anxious and reluctant to stay in any form of accommodation again.

“But, with thanks to Michael Walker at Holiday Claims Bureau, I have managed to be compensated at least for the ordeal and cannot give enough praise and thanks for his work and commitment to achieving the most we could win for my bed bug claim”.

“I’d highly recommend anyone affected by bed bug bites to contact them,” Mr Shah added.

Bed bug compensation success

Our team wasted no time in taking action against the Roshni Hotel. Mr Walker, who represented Mr Shah’s case, submitted a comprehensive report to the hotel and a full detailed medical report confirmed the extent of Mr Shah’s injuries.

In the end, Mr Walker successfully recovered £1,200 compensation for Mr Shah,  substantially more than what could have been offered directly from the hotel.

Mr Walker emphasised the growing concern of the bed bug epidemic having represented hundreds of tourists affected across the UK and Europe.

“Mattress protectors and basic hygiene practices should be enforced to prevent the risk and spread of bed bug infestations.

“This year we have seen a significant increase in the number of bed bug cases we have represented and are actively handling for hundreds of people who have been affected. 

“It is a growing concern that despite the media attention the epidemic has had, hoteliers are continuing to be negligible towards implementing the necessary action to prevent infestations from occurring and effects of bed bug bites for their guests”

“Hotels should be taking careful precautions to reduce the risk of holidaymakers suffering the effects of bed bug bites but unfortunately this isn’t always the case,” Mr Walker.

Bed bug success story

The Holiday Claims Bureau operates under a no-win no fee agreement with clients. For example, Mr. Cowderoy, a client, received £2,500 compensation without having to pay anything upfront to get started on his claim. 

If you have been affected by a bed bug infestation while on holiday, please don’t hesitate to contact the Holiday Claims Bureau. We will start working on your case right away.

Make a bed bug claim today

Discover the compensation you deserve! Contact one of our expert solicitors for a free consultation via live chat, call us on 0161 813 2131, or complete the form online. Don’t miss out on the compensation you are entitled to – take action now!