TUI Holiday Illness Claims
Start your claim
Start Your Holiday Claim
Complete our quick enquiry form and a specialist member of our team will contact you to provide free expert advice.
Next steps towards putting things right
If you have had your holiday ruined by illness or injury caused by the negligence of a TUI package hotel, you may be eligible to pursue a package holiday claim for compensation.
British all-inclusive holidaymakers are in some cases unaware of their right to claim here in the UK. Instead of seeking legal advice, some complain direct to the tour operator or even the hotel itself. They are sometimes offered vouchers or substantially lower forms of compensation as a ‘good will gesture’ that does not represent the true extent of their suffering and losses.
At Holiday Claims Bureau, we recommend taking the following steps in order to build a strong case towards receiving the maximum compensation you are entitled to:
Start your claim
5.0 | 49 reviews
TUI and First Choice Success Stories
See compensation secured following TUI and First Choice holiday claims.
Think You May Have a Claim?
If your holiday was affected by something that should have been prevented, the next step is to get clear advice on whether you may be entitled to compensation.
Gather as much evidence as possible
If you can provide any photographs that could help to show problems that might have caused your illness or injury, keep electronic copies saved.
If you have received medical treatment whilst on holiday, or upon your return to the UK, you should note the contact name and address details of the medical establishment you have attended.
Keep the contact details of anyone else you meet who has experienced similar problems on their holiday or who may be able to assist as a witness.
You should also keep copies of any evidence that helps to show that you were ill or injured. Examples include photographs, receipts for medication and/or photographs of packaging and correspondence between you and the tour operator or hotel.
Formally report the illness or injury you have suffered
On-resort, you should report any illness or injury within your party to your tour representative and ask for a copy of the report. Circumstances sometimes mean this is not possible.
Avoid accepting compensation from the tour operator without seeking legal advice
You could be at risk being severely under-compensated by accepting an offer of compensation or ‘good will gesture’ directly from TUI. It is also important to note that if you do accept any form of compensation from the tour operator, it could make it more difficult to seek further damages later.
Seek legal advice from a specialist No Win No Fee package holiday solicitor
Your package holiday solicitor will discuss your case, and should be able to act on a No Win No Fee basis. They will explain the claims process and how they can help you to recover the maximum compensation you deserve by assessing a claim for both ‘General Damages’ (the compensation you could receive for the illness or injury you have suffered) and ‘Special Damages’ (the compensation you could receive for any financial loss, cost of medical care, treatment, loss of earnings and any other reasonable expenses you have incurred too)
Make a TUI package holiday claim today
For more information and help to make a holiday compensation claim, complete the start your claim form online or call us directly today on 0161 813 2131.
Start your claimMeet the Team Behind Your Claim
Our clients often mention their solicitor and case handler by name in their feedback — and that means a great deal to us. Your claim will be handled by an experienced, dedicated team who will explain the process clearly, respond promptly and keep you informed every step of the way.
Hotels, Resorts and Travel Company Claims
Where you stayed, how you booked and who provided each part of the holiday can all affect your claim. We identify who may be responsible and the most appropriate route for pursuing compensation.
Claims by Destination
We handle illness and accident claims arising in a range of holiday destinations, including cases involving unsafe hotels, resorts, restaurants, swimming pools, excursions and other holiday services.
Package Holidays & Travel Companies
We specialise in claims for holidaymakers who booked their package holiday directly with a tour operator and suffered illness, an accident, an allergic reaction or a bed bug infestation while on holiday. Our specialist solicitors can assess what happened and advise whether you may be entitled to compensation.
Hotels, UK Breaks and Accommodation
Not every claim involves an overseas package holiday. We also advise on unsafe hotels, holiday parks, caravan parks, campsites, Airbnb stays and other accommodation in the UK or abroad.
Think You May Have a Claim?
No Win No Fee advice
How Your Holiday Claim Works
Clients often describe our service as smooth and straightforward. We explain each stage, handle the legal work and keep you informed throughout the claim.
Start your claim
