Award-winning Liberty Hotels Lykia lambasted by ill visitors
Holiday Claims Bureau have been made aware of late summer holidaymakers staying at Liberty Hotels Lykia in Oludeniz, Turkey claiming that food hygiene standards have slipped and that several holidaymakers fell ill with painful gastric illness during their stay.
The resort is advertised with a 5-star rating by Thomas Cook and was a TripAdvisor Travellers’ Choice award winner in 2018. Unfortunately, recent reviews posted on the site, including contributions from returning visitors, suggest that issues with food preparation have been observed and episodes of sickness allegedly breaking out across different travelling parties.
There are numerous accounts of alleged food poisoning and sickness, with more than one reviewer suggesting there was a noticeable step-up in food hygiene once illness had been reported:
“Half the family was hit by the worst sickness and diarrhoea…after a few days there was people with thermometers checking all the food, and it didn’t look great. I had burgers that were under cooked and just plain revolting. When I approached the hotel again about the issue it was pushed aside once again. We had multiple people tell us they had the same thing with the sickness…”
Lauren S, a UK visitor in September 2018
“After our numerous complaints we notice that cleaning was done to a higher standard, food was being tested, temperatures were being checked and drinks machines were being cleaned (which hadn’t been done at all throughout our two week stay). The food is repetitive and boring, flies are able to get to the food and glasses & cutlery are filthy”
Amyl0107, UK visitor in September 2018
If you are one of those affected by an outbreak of gastric illness as a result of consuming the food provided on an all-inclusive holiday at Liberty Hotels Lykia, get in touch with us today. You may be able to claim damages for your pain and suffering and loss of value of the holiday, as well as any other expenses such as lost earnings or medication costs.
Tips if you are looking to claim
- Seek appropriate medical treatment
- Report your illness to the Tour Operator
- Retain evidence such as medication receipts, photographs
- Retain contact details of other parties you meet who have been affected
- Keep the names of any tour reps and staff you speak to
- Keep hold of any correspondence between yourself and the hotel / tour operator
- Retrieve your booking confirmation and ATOL certificate
Our team have extensive experience of representing clients pursing claims following package holidays in Oludeniz, Turkey and across the globe. Call us now on 0161 813 2131 or get in touch online.
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