An image of a cruise ship with a message to contact the Holiday Claims Bureau if you have fallen ill on a cruise ship

Cruise Ship Norovirus Cases Rise: How to Seek Compensation for Holiday Illness

Embarking on a cruise ship adventure is a dream holiday for many UK travellers, offering picturesque views, luxurious accommodations, and unforgettable experiences. However, alongside the excitement of cruise travel, there’s a need to be aware of potential health concerns, such as noroviruses. These pesky viruses have been making headlines recently due to their outbreaks on cruise ships.

If you have been affected by an illness on a cruise ship that you believe you contracted as a consequence of the cruise ship operator’s negligence, you could be eligible to receive compensation by making a cruise ship holiday illness claim. Holiday Claims Bureau’s specialist solicitors are ready to take on your case and fight for the compensation you deserve.

British tourists’ holiday ruined by norovirus

In April, a retired couple from Northamptonshire, excitedly embarked on what was supposed to be a celebratory P&O Cruises trip to the Canary Islands and Portugal. Little did they know, their holiday of a lifetime would soon devolve into a harrowing experience fraught with illness and frustration.

The journey took an unexpected turn on the third day of the cruise when the wife fell victim to the notorious norovirus. This highly contagious gastrointestinal bug struck swiftly, leaving her incapacitated and requiring medical attention. In an unfortunate twist of fate, her husband succumbed to the same ailment two days later. What followed was a horrible ordeal; they had an inability to eat, coupled with bouts of vomiting and diarrhoea.

The cruise ship’s medical centre, normally a beacon of hope, advised the afflicted couple to remain quarantined in their cabin, isolated from the joys of the voyage they had been so looking forward to. The couple are reportedly asking P&O Cruises for compensation, charging the organisation for the traumatic ordeal they had endured.

If you are facing a similar situation, where you have contracted norovirus or some other holiday illness, please don’t hesitate to contact Holiday Claims Bureau. You can call Holiday Claims Bureau on 0161 813 2131 or fill out the online claim form to start your compensation claim against the cruise line company.

Can you sue a cruise line company for contracting a holiday illness?

Norovirus, often dubbed the “stomach flu,” is notorious for causing outbreaks in crowded and communal spaces, making cruise ships particularly susceptible environments. Holiday makers are eager to win compensation for holidays that were ruined by a holiday illness that was caused by the negligence of a tour operator or cruise line company. Holding the cruise line accountable for failing to ensure passenger safety and comfort could see travellers get a compensatory payout.

If you’ve suffered a similar ordeal, know that you have rights and options. To navigate the legal complexities, it’s wise to turn to specialist holiday solicitors like those at Holiday Claims Bureau. Their expertise can guide you through the process of seeking compensation, helping you restore your sense of justice and peace of mind. If you have been infected with norovirus on holiday recently, or in the last three years, and you would like compensation, contact them on 01618132131 or fill out their online claim form.

Encountering a potential holiday illness like norovirus during a cruise can be distressing, but knowing the right steps to take can make a significant difference in safeguarding your health and legal rights:

  • Seek Immediate Medical Attention: If you start experiencing symptoms associated with a holiday illness, such as nausea, vomiting, diarrhoea, and fever, don’t delay seeking medical help. Visit the ship’s medical facility as soon as possible to receive proper diagnosis and treatment. This not only prioritises your health but also creates an official record of your condition.
  • Document Your Experience: Keep a detailed record of your illness progression, including the onset of symptoms, their severity, and any medical treatments received. Photographs and videos can provide visual evidence. If fellow passengers also fall ill, encourage them to document their experiences as well. Strong documentation can be invaluable if you decide to pursue a compensation claim.
  • Inform the Cruise Line: Report your illness to the cruise ship’s management or customer service. This establishes a formal record of the incident and your dissatisfaction with the services provided. Be sure to note any lack of proper hygiene practices or inadequate responses from the cruise staff.
  • Consult Specialist Solicitors: If you believe your illness resulted from negligence on the part of the cruise line, it’s wise to consult specialised holiday solicitors. Organisations like the Holiday Claims Bureau are experienced in dealing with such cases and can provide expert legal advice tailored to your situation.

Be on the lookout for norovirus on cruise ships

Recent reports reveal a concerning spike in norovirus cases aboard cruise ships, marking the first significant increase in over a decade. Experts point to factors such as relaxed travel restrictions and a rise in cruise passengers following the Covid pandemic as contributing to this alarming trend. With 13 norovirus outbreaks reported on American cruise ships since the beginning of the year, surpassing the numbers seen even in 2012, the risks associated with cruise ship travel are becoming more evident than ever before.

To minimise the risk of contracting norovirus while on a cruise ship, it’s crucial to adopt a proactive approach to hygiene. Regularly wash your hands with soap and water, especially before eating and after using shared facilities. Avoid touching your face, mouth, or eyes with unwashed hands. Additionally, be cautious when consuming food and beverages, opting for items that are properly cooked and served hot. Stay well-hydrated, particularly in warm weather, and choose bottled or properly treated water.

If you start experiencing symptoms such as nausea, vomiting, diarrhoea, and stomach pain while on a cruise, it’s important to act promptly. In such unfortunate circumstances, consider reaching out to the experts at Holiday Claims Bureau. They will fight for the compensation you deserve for your disappointing holiday.

You can call Holiday Claims Bureau on 0161 813 2131 or fill out the online claim form to start your compensation claim. Our specialist solicitors will be in touch and will happily assist you with the necessary compassion and determination required.

How it works
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step 1
One of our advisors will be in touch to take any extra information needed
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We will assess your claims legitimacy and once approved we will begin the claim
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Once an agreement has been made a cash sum will be awarded to you

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Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.

Cruise Ship Norovirus Cases Rise: How to Seek Compensation for Holiday Illness
Vikki Hickey