An image of a hotel in Cape Verde

Hotel Riu Funana’s Ongoing Stomach Bug Issues: Holiday Claims Bureau is here to help

The idyllic beaches of Cape Verde have long been a sought-after destination for vacationers seeking sun, sand, and relaxation. However, recent reports of a rampant Shigella outbreak at the renowned Hotel Riu Funana have cast a shadow over this once-popular resort. Disturbing accounts of travellers falling ill with severe stomach bugs and unsatisfactory responses from both the tour operator, TUI, and the resort itself have raised concerns among holidaymakers.

A Growing Problem

A troubling incident reported in May alleged that seemingly innocent chicken salad sent a holidaymaker’s wife to the hospital for over a week. The severity of the situation escalated further in July when another traveller shared a warning about the stomach bug outbreak at the Hotel Riu Funana. Adding to the distress, both TUI and the resort attempted to downplay the situation, attributing the illness to something possibly contracted during their flight.

Reports on TripAdvisor indicate that TUI’s responsiveness to the concerns of affected travellers has been disappointingly inadequate. Many vacationers feel unsupported and disillusioned by the tour operator’s attempts to dismiss their worries.

Holiday Illness Claims On The Rise

The Shigella outbreak has resulted in distressing symptoms, including body aches, sickness, stomach cramps, and severe diarrhoea. Recent media reports indicate that there may be as many as 500 claims against Hotel Riu Funana, with several complainants pointing fingers at the resort’s questionable hygiene standards.

The resort management insists on communicating that their hygiene standards meet high levels and that they have passed inspectors’ investigations. Holidaymakers who fall ill at the resort are advised to take precautions, and document any undercooked food, food with flies on, and any contaminated areas. Travellers are also encouraged not to consume drinks with ice in them and consume only bottled water.

As the number of cases grows, it is essential for affected vacationers to take action. While Riu Funana encourages travellers to use their complaint line to address sicknesses, the Holiday Claims Bureau strongly advises contacting them immediately to initiate a claim. Both the resort and TUI may attempt to dissuade claimants from pursuing the matter further, making it crucial for victims to have proper legal representation.

Contact Holiday Claims Bureau For Your Holiday Illness Claim

Holiday Claims Bureau offers a way for those who have suffered from the outbreak to seek compensation for their pain and distress. Vacationers can reach out to us at 01618132131 or start their claim online. We operate on a No Win No Fee guarantee, so do not hesitate to contact us and begin the journey of getting the compensation you deserve.

Not only has the resort been plagued by the Shigella outbreak, but some travellers have also reported that the Hotel Riu Funana appears to be rundown. This raises the potential for future holiday injury claims should maintenance and safety issues persist.

To strengthen their claims against the resort and tour operator, affected travellers are advised to gather essential information when suspecting negligence played a role in their illness. Promptly perform the following steps if you suspect you contracted your illness as a consequence of the resort’s negligence:

  • Seek medical attention immediately. Keep any documentation from the hospital that you can.
  • Collect evidence: photos and/or videos of suspect food and unhygienic conditions at the resort.
  • Report the incident to hotel management and your tour operator with a detailed account of events.
  • Contact Holiday Claims Bureau for expert assistance and start your claim.



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After filling in our simple online form the rest is easy...
step 1
One of our advisors will be in touch to take any extra information needed
step 2
We will assess your claims legitimacy and once approved we will begin the claim
step 3
Once an agreement has been made a cash sum will be awarded to you

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Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.

Hotel Riu Funana’s Ongoing Stomach Bug Issues: Holiday Claims Bureau is here to help
Vikki Hickey