Coral Sea Aqua Club

Hotel RUI Caribe, Mexico “Not recommended” by returning British Holidaymakers

Bad management, upset tummies, and ear infections are amongst the most recent complaints from British holidaymakers who have turned to travel site, TripAdvisor, warning others about their stay. Holiday Claims Bureau handles holiday illness compensation claims for any travellers that are made sick through no fault of their own. If you find yourself facing a similar fate to the travellers below, contact us today on 01618132131 or start your claim on our online form.

RUI Caribe Tripadvisor warnings from guests. . .

Martin from London, who stayed at the Hotel Rui Caribe in August earlier this Summer said: “I have to say that this goes down as the worst TUI holiday I have had.

He added: “My daughter caught an ear infection from the pool. Which resulted in 3 separate visits from the doctor.
Finally, our holiday from Hell was complete with my wife and I both catching D&V from the Asian restaurant.
We will definitely NOT be returning”

Another lady who travelled to the resort in July spoke of her experience: “The toilet in one of our room got blocked twice during our visit & all of my family had upset tummies at some stage which we can only put down to the food”

Over the course of the past few years, the Hotel Riu Caribe has been under scrutiny due to poor health and safety complaints.

If you have been ill during your stay at the Hotel RUI Caribe hotel, we urge you to contact us as soon as possible as you may be entitled to receive FREE legal advice and help to make a successful claim for compensation, providing you have a sufficient amount of evidence to prove your illness was caused due to the negligence of the hotel.

For more information and to speak directly to a highly qualified, experienced No Win, No Fee holiday illness solicitor, call us today directly on 0161 813 2131. Or, if you would like to arrange a call-back, complete our quick and easy to use contact form and we will be in touch with you as soon as possible.

How to Support a Claim for Compensation

Proving the negligence of the hotelier plays a pivotal role throughout the claims process.

The more evidence you can provide to support your claim, the greater the chance your claim will be of being successful.

To help you support your claim, here are a few examples of the different types of documented evidence your solicitor will require from you:

  • The contact name and details of any other members within your party or people in resort who were ill, who you may have exchanged details with
  • The contact details of your GP or medical establishment you have attended for your illness
  • Any photographic evidence you can provide to support the cause of your illness
  • The details of the tour operator or representative you have raised a formal complaint with
  • Any receipts you have kept for any costs of medical care or treatment you have required

Know Your Rights

According to the Package Travel Regulations Act 2018, if you have suffered an illness or injury whilst on holiday in a package holiday hotel that was caused due to the negligence of the hotel, you may be entitled to make a successful claim for compensation on a No Win, No Fee basis.

What Does No Win, No Fee mean?

At Holiday Claims Bureau, we only accept and represent claimants with genuine cases. We do not charge any upfront costs or legal fees throughout your claim and in the unlikely event of your claim being unsuccessful, will not charge you a single penny. Put simply, No Win, No Fee, no risk to you.

Start Your Claim Today

To discover how much compensation you could be entitled to, contact us today to speak directly to a highly qualified, experienced holiday illness solicitor.

Call 0161 813 2131 or compete our quick and easy to use contact form and a solicitor will be in touch with you as soon as possible.

How it works
After filling in our simple online form the rest is easy...
step 1
One of our advisors will be in touch to take any extra information needed
step 2
We will assess your claims legitimacy and once approved we will begin the claim
step 3
Once an agreement has been made a cash sum will be awarded to you

The Holiday Claims Bureau have helped thousands of people to receive the highest compensation payouts

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Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.

Hotel RUI Caribe, Mexico “Not recommended” by returning British Holidaymakers
Vikki Hickey