Holiday beach restaurant

How much can I claim for being ill on holiday?

If you’re considering making a holiday illness claim, then you will want some indication of the amount of compensation you will be entitled to.

In a successful claim, the damages you receive will be dependent upon the individual circumstances around your illness and the associated losses arising from it.

The best way to get an initial assessment of your claim is to get in touch with our expert team.  We’re proud to have successfully represented clients in compensation claims arising from holiday illnesses such as food poisoning, salmonella, E.coli, cryptosporidium, norovirus and a range of other infections caused by poor hygiene at all-inclusive holiday resorts.

Compensation for the illness itself

This element of compensation is also known as ‘general damages’ or ‘PSLA’ (Pain, Suffering and Loss of Amenity).   How much you receive in a successful claim will depend on the type, severity, effects and duration of the illness/injuries.

Your solicitor will review case law for settlements involving similar types of illness, as well as the Judicial College guideline brackets for settlements in this type of claim.

Duration of symptoms Typical award
Disabling pains for a period of a few days to a few weeks £1,000 to £3,460
Severe symptoms for a few weeks, with complete recovery within 1 or 2 years £3,460 to £8,360
Symptoms persisting over several years £8,360 to £16,830
Long lasting and severe symptoms £16,830 to £46,040
Do I need to have a medical?

You will usually have a short medical consultation with a specialist expert.  Your solicitor will arrange this.  A report will be prepared which will evidence your injuries and provide an expert prognosis; from here, your solicitor can begin to assess the value of your claim.

Compensation for your losses and expenses

In a successful claim you may also look to recover any other losses or expenses that you incur as a result of your illness.

This infographic explains some of the most common ‘special damages’ recovered in holiday claims:

Special damages infographic

Speak to the holiday claim specialists

Some of the most common reasons why people become ill on package holidays and have grounds to make a claim include:

  • Food not being cooked properly
  • Hot food being added on cold or lukewarm food
  • Cross-contamination from Utensils being used for different foods
  • Contaminated water supplies or poorly maintained swimming pools
  • Foods and surfaces not being properly cleaned
  • Ice served in drinks prepared with unsafe tap water
  • Salads washed in unsafe tap water
  • Food contaminated by pests such as flies or birds
  • General poor hygiene and cleanliness around the hotel

Our solicitors have years of experience in claims against a range of tour operators, including huge firms such as TUI, Thomas Cook and Jet2. To see how much you could claim after being ill on holiday, you can call us on 0161 813 2131 or use our online form.




How it works
After filling in our simple online form the rest is easy...
step 1
One of our advisors will be in touch to take any extra information needed
step 2
We will assess your claims legitimacy and once approved we will begin the claim
step 3
Once an agreement has been made a cash sum will be awarded to you

The Holiday Claims Bureau have helped thousands of people to receive the highest compensation payouts

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Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.

How much can I claim for being ill on holiday?
Vikki Hickey