Illness Complaints in Turkey’s Rixos Sungate Resort

The Rixos Sungate resort in Antalya, Turkey, has come under scrutiny as British families share their harrowing experiences of holidaying at the luxurious five-star establishment. At the Holiday Claims Bureau, we are monitoring the numerous complaints surrounding the hotel and are ready to claim food poisoning compensation for any holiday makers who have been affected.

According to reports, a significant number of families, estimated to be at least 50, have reported severe sickness during their stay at the Rixos Sungate resort in May and June. Symptoms such as diarrhoea and vomiting have led many to suspect food poisoning as the culprit. Some families even resorted to seeking medical attention upon their return to the UK, with disturbing accounts of children requiring IV drips and parents anxiously watching over their sick children.

Complaints range from inadequate food safety measures to dismissive responses from TUI representatives when concerns were raised prior to travel. The Holiday Claims Bureau encourages anyone who has fallen ill at the hotel, and anyone who believes they have suffered due to the hotel’s negligence, to contact us and start their claim as soon as possible.

The Rixos Sungate resort has faced previous accusations of food-related illnesses, raising concerns about the overall safety and hygiene standards of the establishment. The Holiday Claims Bureau urges the relevant authorities to conduct a comprehensive review of the resort’s practices to safeguard the wellbeing of future guests.

If your stay at Rixos Sungate Resort in Turkey has been affected by illness and the Tour Operator has failed in its duty of care to you, Holiday Claims Bureau can help you claim compensation under a no win no fee guarantee. Whether you’re still on holiday or have returned to the UK, we recommend that you take the following steps to assist your holiday claim:

  • Seek medical attention
  • Report your illness to the Tour Representative and/or directly to the Tour Operator. Ask for a copy of the report
  • Record and report any concerns you have about hygiene at the hotel
  • Retain receipts for any expenses you incur arising from your illness
  • Retain any doctor’s notes
  • Keep in touch with anyone else you meet where member(s) of their party have fallen ill with similar symptoms
  • Seek legal advice. Get in touch with the Holiday Claims Bureau today and see how we can help you pursue a Claim for the redress you may be entitled to.

Contact Our Solicitors Today

The Holiday Claims Bureau emphasises that the health and safety of holidaymakers should always be the top priority, and appropriate measures must be taken to prevent further incidents.
We are committed to assisting the affected families in their pursuit of justice and fair compensation. If you have had a similar experience, you can get in touch with our highly experienced team by completing our contact form or calling us now on 0161 813 2131.

How it works
After filling in our simple online form the rest is easy...
step 1
One of our advisors will be in touch to take any extra information needed
step 2
We will assess your claims legitimacy and once approved we will begin the claim
step 3
Once an agreement has been made a cash sum will be awarded to you

The Holiday Claims Bureau have helped thousands of people to receive the highest compensation payouts

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Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.

Illness Complaints in Turkey’s Rixos Sungate Resort
Vikki Hickey