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Allergen Guidance for British Holidaymakers Travelling Abroad

Food Allergies on Holiday That feeling of excitement before a holiday can quickly get mixed with anxiety when you’re managing a food allergy. Going abroad means navigating language barriers, mystery ingredients, and the all-inclusive hotel buffet, all of which can make an accidental reaction a very real worry. So we’ve put a guide together to […]


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Hundreds of Holidaymakers Reportedly Ill at RIU Karamboa, Cape Verde

We are now representing a number of British holidaymakers whose holidays were ruined by a suspected salmonella outbreak at the RIU Karamboa hotel in Boa Vista, Cape Verde. A growing number of guests have contacted us after suffering severe illness, particularly those who stayed at the hotel over the New Year. Sadly, this is not […]


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£2,500 Bed Bug Claim Success After Surrey Hotel Stay

At Holiday Claims Bureau, we successfully secured £2,500 compensation for Mr Parsons following a distressing bed bug incident during his stay at The Oatlands Chaser Hotel in Weybridge, Surrey. This successful bed bug claim highlights how guests affected by poor hotel hygiene can hold hotel operators accountable and recover the compensation they deserve. Bed Bug […]


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Holiday Horror Turns Into £60,000 Compensation Victory for Jacqueline

In August 2022, Jacqueline West travelled to the Imperial Palace Hotel and Spa in Bulgaria for what was meant to be a relaxing all-inclusive holiday. But midway through her stay, Jacqueline was struck down by a sudden and severe illness, suffering violent diarrhoea, extreme fatigue, high fever, debilitating headaches, and relentless vomiting. Her condition worsened […]


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Authorised and Regulated by the Solicitors Regulation Authority, SRA number 632313. Holiday Claims Bureau is a trading name of JPS Walker Solicitors Limited, which is a limited company registered in England and Wales at Pure Offices Ltd, Brooks Drive, Cheadle Royal Business Park, Cheadle, SK8 3TD under Company Number 10213017.